Khushdeep Singh
Puyallup,WA
Summary
Resourceful and results-driven sales professional with 3 years of experience in customer-facing roles. Proven track record of consistently meeting and exceeding sales targets through effective communication, product knowledge, and upselling techniques. Skilled in customer service, inventory management, and cash handling. Possesses certifications in OSHA 10, CPR, and First Aid. Proficient in multiple languages, including English and Punjabi.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
ATAT
03.2024 - 12.2024
- Cash handling
- Inventory count
- Making sure customer needs are meet
- Upsell
- Making sure I hit my monthly goals
- Making sure my peers hit there monthly goal
- Making sure the store looks presentable
- Making I look presentable
- Making sure all customer trade ins are reset and ready to ship
- Handle escalations
Mobile Expert
Basic Terms
12.2023 - 02.2024
- Cash handling
- Doing the inventory count in the morning
- Built and maintained a strong customer base by providing exceptional customer service, resolving issues promptly, and ensuring customer satisfaction
- Developed in-depth product knowledge to effectively communicate features, benefits, and pricing options to potential customers
- Consistently exceeded monthly sales targets by XX% through effective phone sales techniques and persuasive communication skills
- Identified upselling opportunities during phone conversations resulting in an increase of average order value by XX%
- Provided accurate product recommendations based on customer needs and preferences leading to a high rate of repeat business
- Maintained detailed records of all interactions with customers including call logs, emails, and notes for future reference
- Participated in ongoing training sessions to enhance product knowledge, improve selling skills, and stay updated on industry trends
- Collaborated with cross-functional teams such as shipping department or technical support to ensure smooth order processing and timely delivery of products/services
OSL Mobile Expert
OSL Retail Services Inc
12.2022 - 08.2023
- Interact with customers
- Try to sell to customers
- Schedule appointments if needed
- Help with any tech issues or questions about there phone
- Make sure the customers needs are meet
- Make sure the inventory is counted every morning
Education
Undergraduate - Medical Assistant
Pima Medical Institute
Renton, WA09-2025
High school diploma -
Emerald Ridge High School
06.2022
Skills
- Food handling
- Front desk
- Sales
- Teaching
- Wireless sales
- Negotiation
- Retail sales
- Outbound calling
- Human resources
- Communication skills
- Early childhood education
- Driving
- Childcare
- Basic math
- Customer service
- Cash register
- Experience with children
- Organizational skills
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Employee performance evaluations
- Sales reporting
- Orientation and training
- Sales growth
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 3 staff members.
- Achieved customer surveys to at least 95% good ratings by completing and asking customers about customer surveys with accuracy and efficiency.
Certification
- OSHA 10, Present
- Driver's License
- Food Handler Certification, 09/01/23, 09/01/26
- CPR Certification, 09/01/23, 09/01/25
- First Aid Certification, 09/01/23, 09/01/25
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
ATAT
03.2024 - 12.2024
Mobile Expert
Basic Terms
12.2023 - 02.2024
OSL Mobile Expert
OSL Retail Services Inc
12.2022 - 08.2023
Undergraduate - Medical Assistant
Pima Medical Institute
High school diploma -
Emerald Ridge High School
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