Summary
Overview
Work History
Education
Skills
Timeline
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Khya Hand

Housekeeping Professional
Temple,TX

Summary

Young and excited. Ready to learn and become proficient in new career skills. Has a strong willingness to take on added responsibilities, prompt, and courteous especially when assisting customers and guests.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

Sipapu Ski & Summer Resort
01.2019 - 03.2021
  • Assisted creating and implementing new sanitation standards and policies within the housekeeping department to ensure guests remain safe during the pandemic.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Found ways to decrease time between room turnovers to improve customer experiences.
  • Works well within group settings as well as being able to perform well with minimal supervision.

Education

High School Diploma -

New Mexico Connections Academy
New Mexico

Skills

Guest relations

Reservation management

Housekeeping

Timeline

Guest Service Representative

Sipapu Ski & Summer Resort
01.2019 - 03.2021

High School Diploma -

New Mexico Connections Academy

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Khya HandHousekeeping Professional