Khylan Plants
Vienna,WV
Summary
Dedicated hospitality professional skilled in time management and team collaboration. Successfully trained new staff on service standards, contributing to a cohesive work environment and improved guest satisfaction.
Overview
9
9
years of professional experience
Work History
Server
Olive Garden
Vienna, Wv
10.2024 - 12.2025
- Provided attentive service to guests in a fast-paced restaurant environment.
- Assisted guests in menu selection and offered recommendations based on preferences.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area throughout service hours.
- Trained new servers on restaurant policies, procedures, and customer service standards.
- Executed opening and closing tasks to maintain restaurant operations such as setting up the dining area, restocking supplies.
Dental Assistant
Aspen Dental
Vienna, West Virginia
08.2022 - 07.2023
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared examination rooms and sterilized instruments for efficient workflow.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed patient records and scheduled appointments using practice management software.
Cashier/ Shift lead
The Original Pizza Place
Vienna, West Virginia
06.2017 - 04.2022
- Processed high-volume customer transactions efficiently, contributing to overall service speed.
- Managed cash register operations, ensuring accurate and secure payment handling.
- Operated cash register, accurately processing varied payment methods to enhance transaction reliability.
- Delivered exceptional customer service to enhance dining experiences for patrons.
- Maintained cleanliness and organization of front counter area, ensuring optimal functionality for staff and customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Collaborated with kitchen staff to expedite order fulfillment during peak hours.
- Supported inventory tracking processes and restocked supplies.
Education
Associate of Science - Business Administration
West Virginia University Of Parkersburg
Parkersburg, WV05-2026
BBA - Business Administration
West Virginia University Of Parkersburg
Parkersburg, WV09-2026
Skills
- Restaurant service techniques
- Guest engagement strategies
- Customer service
- Team collaboration
- Time management
- Inventory management
- Problem solving
- Communication skills
- Patient education
Affiliations
- Highschool Volleyball Coach
Timeline
Server
Olive Garden
10.2024 - 12.2025
Dental Assistant
Aspen Dental
08.2022 - 07.2023
Cashier/ Shift lead
The Original Pizza Place
06.2017 - 04.2022
Associate of Science - Business Administration
West Virginia University Of Parkersburg
BBA - Business Administration
West Virginia University Of Parkersburg