Kia Stevenson
Moorhead,United States
Summary
Highly motivated Sales Coordinator with a background in hospitality and event management, specializing in maximizing revenue through strategic sales initiatives. Experienced in managing group room blocks, coordinating small events, and fostering long-term client relationships. Known for exceptional organizational skills, creative problem solving, and delivering memorable guest experiences that drive repeat business.
Overview
3
3
years of professional experience
Work History
Sales Coordinator
Courtyard by Marriott
02.2024 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Ensured seamless execution of room blocks for weddings, sports teams, and small gatherings/parties.
- Enhanced online engagement with the creation of compelling content for various platforms.
Office Assistant
Helping Hands Care
10.2023 - 02.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Guest Service Associate
Country Inn and Suites
06.2022 - 06.2023
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
Education
Bachelor of Science - Communications
Minnesota State University, Mankato
Mankato, MN12-2023
Associate of Arts -
Minnesota State Community And Technical College
Moorhead, MN08-2021
Skills
- Customer Communication
- Strong enthusiasm
- Scheduling
- Organizing
- Attention to Detail
- Marketing team collaboration
Timeline
Sales Coordinator
Courtyard by Marriott
02.2024 - Current
Office Assistant
Helping Hands Care
10.2023 - 02.2024
Guest Service Associate
Country Inn and Suites
06.2022 - 06.2023
Bachelor of Science - Communications
Minnesota State University, Mankato
Associate of Arts -
Minnesota State Community And Technical College
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