Kia N. Payne
Mays Landing,NJ
Overview
5
5
years of professional experience
Work History
Dual-Rate Supervisor
Ocean Casino Resort
Atlantic City, USA
04.2024 - Current
- Supervise daily operations while ensuring compliance with established procedures.
- Review operational documentation for accuracy and completeness.
- Maintain confidential customer and financial information.
- Process monetary transactions accurately.
- Assist customers in person while resolving concerns professionally.
- Prepare operational reports and documentation.
- Provide guidance and support to staff members.
- Maintain detailed records while working in a fast-paced environment.
Dining Services Supervisor
Compass Group - Morrison Health
03.2023 - 02.2024
- Maintained departmental records, reports, and documentation.
- Reviewed documents for accuracy and compliance.
- Coordinated employee schedules and workflow.
- Assisted with training and guidance of staff.
- Communicated effectively with residents, visitors, vendors, and leadership.
- Maintained organized filing systems and operational records.
- Ensured compliance with company policies and government regulations.
Hospitality Supervisor
Hyde Park Hospitality
12.2021 - 03.2022
- Processed customer payments and balanced daily transactions.
- Prepared daily reports and operational paperwork.
- Maintained accurate documentation and records.
- Assisted customers in person and over the telephone.
- Resolved customer concerns professionally.
- Ensured accurate completion of administrative duties.
Lead Worker
Aramark Food Services
- Maintained inventory documentation and operational records.
- Supervised daily workflow and staff assignments.
- Coordinated communication between departments.
- Assisted with scheduling and administrative tasks.
- Ensured compliance with safety and operational procedures.
Dining Services Supervisor
Chartwells Compass Group
- Supervised employees across multiple locations.
- Maintained documentation required for regulatory compliance.
- Trained new employees on policies and procedures.
- Prepared reports and maintained accurate operational records.
- Coordinated daily workflow and schedules.
Timeline
Dual-Rate Supervisor
Ocean Casino Resort
04.2024 - Current
Dining Services Supervisor
Compass Group - Morrison Health
03.2023 - 02.2024
Hospitality Supervisor
Hyde Park Hospitality
12.2021 - 03.2022
Dining Services Supervisor
Chartwells Compass Group
Lead Worker
Aramark Food Services