KIA POE
Blue Bell,PA
Summary
Medicare Sales Agent with a strong record at AmeriHealth Caritas, specializing in client-focused presentations and innovative marketing strategies. Proven ability to drive repeat business through personalized service and effective communication. Proficient in Microsoft Office to enhance outreach efforts and achieve measurable results. Experienced Service Coordinator with Keystone First Community Health Choices.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
AmeriHealth Caritas
Philadelphia, PA
01.2019 - Current
- Presented and clearly explained insurance plan options based on clients' needs and goals.
- Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
- Implemented and designed effective marketing strategies to adjust and sell Medicare insurance plans
- Interacted with senior population and conducted presentations at churches, centers and homes to sell and promote Medicare products.
- Traveled throughout assigned territory and directly collaborated with community-based organizations to obtain referrals.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Sought out new clients and developed clientele by networking to find new customers.
- Achieved repeat business and referrals through personalized services.
- Met with division leaders to discuss strategies to increase sales.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
Community Relations Specialist
Hands From The Heart Home Health Care
Bala Cynwyd, PA.
04.2018 - 10.2018
- Interviewed and hired potential caregivers
- Organized special events
- Built relationships in community with community leaders
- Developed , organized and hosted Senior Focus events with a team of panelist
- Assisted potential clients with process of home based services
- Conducted presentations to senior homes and senior community locations
- Helped seniors enroll and obtain home health care
- Worked with other organizations to assist seniors with special needs
Sales Development Representative
Food Sciences
Mt. Laural, NJ
01.2017 - 01.2018
- Planned and executed the development of new marketing opportunities.
- Successfully renewed relationships with clients while updating and increasing sales.
- Effectively controlled the release of proprietary and confidential information for general client lists.
- Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Medicare Outreach/Contract Sales Rep.
Careers USA/ Independence Blue Cross
Philadelphia, PA
11.2011 - 12.2016
- Successfully led key projects which resulted in positive outcome.
- Developed highly empathetic member relationships and earned reputation for exceeding goals.
- Managed quality communication, customer support and product representation for each client.
- Attended local, regional seminars for product training .
Public Relations Representative
American Income Life
Philadelphia, PA
01.2008 - 11.2011
- Established and maintained cooperative relationships with representatives of community, consumer, employee and public.
- Worked with management to identify trends and developments that might influence PR decisions and Strategies
- Cultivated positive relationships with the community through public relations campaigns.
Medical Health Network
Advertising Representative
Norcross, GA
01.2007 - 12.2008
- Increased sales for marketing campaign.
- Managed outside advertising program consisting of advertising materials .
- Managed all social media programs, including networking applications and message boards.
Recruiter
Comcast Cable/ Careers Usa
Springfield, PA
01.2006 - 12.2007
- Conducted reference and background checks on all job applicants.
- Contacted all job applicants to inform them of their application status.
- Maintained an accurate candidate tracking system.
- Guided candidates through in-house computer testing
President
C.E.T.E.M Inc
Philadelphia, PA
01.2005 - 12.2006
- Attended and participated in community meetings and groups.
- Attended meetings and training's necessary for professional development.
- Collected information about clients, using techniques such as testing, interviewing, discussion, and observation.
- Developed and implemented research quality.
- Developed operational plans and policies necessary to achieve objectives and goals of its funding resources.
- Maintained a problem-solving, solution-oriented attitude in all aspects of work.
- Acted as a role model in maintaining a hopeful and positive attitude in problem-solving.
- Planned public outreach workshops to improve outreach strategy.
- Located barriers to client employment and helped to develop strategies for overcoming these barriers.
Admissions Officer
Strayer University
Springfield, PA
01.2004 - 12.2005
- Managed all phases of recruitment.
- Researched and recommended new sources for candidate recruiting.
- Maintained an accurate candidate tracking system.
- Guided candidates through in-house computer testing.
- Conducted interviews.
Event Planner
Self Employed
Philadelphia, PA
01.2002 - 12.2004
- Researched market competitors and industry trends to identify potential new products and services.
- Comprehensive business plan completed with clear and actionable sales goals and targets.
- Completed purchase orders.
- Built relationships with key industry insiders.
Recruiter
Unique Staffing
Philadelphia, PA
01.2000 - 12.2002
- Conducted reference and background checks on all job applicants.
- Developed creative recruiting strategies that met anticipated staffing needs.
- Managed all phases of recruitment, including defining hiring management needs and posting available positions.
- Assisted management with presentations for business reviews and communications meetings.
- Researched and recommended new sources for candidate recruiting.
- Recruited for various positions.
Marketing Manager
Premiere Promotions
Cherry Hill, NJ
01.1995 - 11.1999
- Developed marketing strategies and campaigns each quarter.
- Collaborated with advertising and promotion managers
- Promoted products and services.
- Analyzed performance of all marketing programs to identify the best opportunities for optimation
- Created sales strategies to promote advertising
- Worked effectively in a heavily cross-functional, fast paced environment.
- Managed, mentored and developed a team of 50 marketing reps.
Marketing Associate
Keystone Mercy
Philadelphia, PA
09.1991 - 11.1995
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Collaborated with marketing and communications teams on standardization.
- Analyzed performance of all marketing programs to identify the best opportunities for optimization.
- Completed strategic competitive analysis by assessing strengths and weaknesses of competitors.
- Worked effectively in a heavily cross-functional, fast paced environment.
- Assisted with mentoring, training and developed a team of marketing reps.
- Produced engaged marketing campaigns.
- Led concept development and organized sales and operations resources.
Education
Bachelor of Science - Business Administration
University of Maryland Eastern Shore
Princess Anne, MDSkills
- Decisive
- Presentations
- Innovative
- Problem solver
- Self-directed
- Training and development
- Client-focused
- Quick learner
- Results-oriented
- Microsoft Office
Accomplishments
- Collaborated with Medicare Outreach to promote and train member benefits.
- Organized and assisted with all operations of seminars in local region.
- Won contest and received award for outstanding goals of obtaining new accounts in short time span.
- Developed highly effective sales training strategies as Sales Manager .
- Received the "Top Marketing Representative" award for outstanding sales performance.
- Managed a portfolio of accounts
- Licensed in Accident and Health
- Certified Life Coach
- Developed relationships with community and developed new marketing opportunities while exceeded sales goals
- Created highly effective new ideas that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Certification
- Masters Certificate in Leadership and Management
Timeline
Medicare Sales Agent
AmeriHealth Caritas
01.2019 - Current
Community Relations Specialist
Hands From The Heart Home Health Care
04.2018 - 10.2018
Sales Development Representative
Food Sciences
01.2017 - 01.2018
Medicare Outreach/Contract Sales Rep.
Careers USA/ Independence Blue Cross
11.2011 - 12.2016
Public Relations Representative
American Income Life
01.2008 - 11.2011
Medical Health Network
Advertising Representative
01.2007 - 12.2008
Recruiter
Comcast Cable/ Careers Usa
01.2006 - 12.2007
President
C.E.T.E.M Inc
01.2005 - 12.2006
Admissions Officer
Strayer University
01.2004 - 12.2005
Event Planner
Self Employed
01.2002 - 12.2004
Recruiter
Unique Staffing
01.2000 - 12.2002
Marketing Manager
Premiere Promotions
01.1995 - 11.1999
Marketing Associate
Keystone Mercy
09.1991 - 11.1995
Bachelor of Science - Business Administration
University of Maryland Eastern Shore
Similar Profiles
Debra CaldwellDebra Caldwell
Independent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health ChoicesIndependent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health Choices
DAQUICE PEARSONDAQUICE PEARSON
Provider Enrollment Specialist at AmeriHealth CaritasProvider Enrollment Specialist at AmeriHealth Caritas
Timothy DetmanTimothy Detman
Manager, Business Systems Analysis at AmeriHealth CaritasManager, Business Systems Analysis at AmeriHealth Caritas
Diane WiltDiane Wilt
Clinical Care Reviewer at AmeriHealth Caritas Family of CompaniesClinical Care Reviewer at AmeriHealth Caritas Family of Companies
Alexandria BerkhimerAlexandria Berkhimer
Infusion Nurse at The DripBarInfusion Nurse at The DripBar