Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kiah Allen

Wilmington,NC

Summary

Dynamic Sales Associate with a proven track record at Great American Cookies and The Pointe 14, excelling in customer service and cash handling. Enhanced customer satisfaction through effective problem-solving and teamwork, fostering loyalty and repeat business. Recognized for minimizing wait times and creating a welcoming environment, driving a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Sales Associate

Great American Cookies
09.2024 - 12.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

The Pointe 14
06.2024 - 08.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

New Hanover High School
Wilmington, NC
06-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling

Timeline

Sales Associate

Great American Cookies
09.2024 - 12.2025

Sales Associate

The Pointe 14
06.2024 - 08.2024

High School Diploma -

New Hanover High School

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Kiah Allen