Open To Work
Hi, I’m
Kiah Fleming
Columbus,OH
Summary
Organized and proactive professional with extensive experience in managing executive schedules and coordinating logistics. Demonstrates strong multitasking abilities and meticulous attention to detail, ensuring efficient office operations. Proven track record of building strong relationships with clients and team members, contributing to overall team success. Highly adaptable with exceptional problem-solving skills and a commitment to achieving positive results.
Overview
7
years of professional experience
Work History
Verity Behavioral Services and Primary Care Columbus, Ohio
Executive Administrative Assistant
05.2023 - 06.2026
Job overview
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Organized office operations to ensure efficient workflow within the administrative team.
- Facilitated interdepartmental communication to enhance patient care processes.
- Verified payment terms and ensured timely payment approvals with relevant departments.
- Assisted in preparing financial reports by gathering necessary data from accounts.
- Processed vendor invoices using accounting software and maintained digital records.
- Facilitated cross-department communication to enhance patient care processes.
- Coordinated travel arrangements and logistics for executive staff members.
- Assisted in onboarding new staff and provided training on office procedures.
- Coordinated travel arrangements and logistics for executive staff to ensure seamless scheduling.
- Organized office operations and maintained workflow efficiency to support administrative team effectiveness.
- Processed customer invoices and managed payment receipts daily.
- Coordinated with sales team to resolve billing disputes and discrepancies.
- Communicated effectively with customers regarding payment terms and issues.
- Processed invoices, credit memos, and other documents related to accounts receivable.
Beacon Specialized LivingColumbus, Ohio
Residential House Manager
08.2021 - 04.2023
Job overview
- Started With the Company as a DSP moved into the ICF home faculty; offered a Residential manager postion
- Managed daily operations for residential environments, ensuring high standards of care and safety.
- Coordinated resident care plans with staff and families, ensuring tailored support for each individual.
- Conducted assessments of resident well-being and safety on a regular basis.
- Facilitated communication among residents, families, and support teams to enhance collaboration.
- Facilitated communication among residents, families, and support teams, strengthening collaboration and support networks.
- Implemented best practices to maintain a safe and welcoming residential environment.
- Supervised staff training to maintain compliance with company policies and standards.
- Developed staffing schedules to optimize coverage and meet operational demands effectively.
CxloyaltyWesterville, Ohio
Account Specialist
10.2019 - 07.2021
Job overview
- Managed customer accounts, ensuring accurate data entry across systems to maintain data integrity.
- Documented interactions in CRM software for effective account tracking.
- Established rapport with customers, resolving issues swiftly while adhering to support processes, enhancing customer satisfaction.
- Maintained extensive knowledge of company products to enhance customer engagement.
- Responded to customer inquiries via phone and email, delivering exceptional service.
- Collaborated with departments to address customer account-related challenges, streamlining communication and problem resolution.
- Promoted to account team manager due to outstanding performance and leadership skills.
Education
Youthbuild Community SchoolColumbus, OH
High School Diploma
06-2019
University Overview
- Member of National Honor Society , 2018
- [Semester 3 ,2025- Dean's List
DeVry UniversityColumbus, OH
BBA from Health Administration
05-2027
Skills
- Customer account management
- Client relationship building
- CRM software proficiency
- Electronic health records management
- Data accuracy and management
- Scheduling coordination
- Staff training and development
- Certified trainer expertise
- Attention to detail
- Multitasking abilities
- Emergency response planning
- Accounts receivable
- Invoice processing
- Financial reporting
- Effective communication
- General ledger maintenance
- Accounts payable management
- Accounts receivable management
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$27/hr - $1000/hrTimeline
Executive Administrative Assistant
Verity Behavioral Services and Primary Care
05.2023 - 06.2026
Residential House Manager
Beacon Specialized Living
08.2021 - 04.2023
Account Specialist
Cxloyalty
10.2019 - 07.2021
Youthbuild Community School
High School Diploma
DeVry University
BBA from Health Administration