Summary
Overview
Work History
Education
Skills
Timeline
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KIAHNA CUTTER

San Luis Obispo,CA

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with quality planning and time management abilities.

Overview

24
24
years of professional experience

Work History

Cash Office Specialist

Whole Foods Market
05.2022 - Current
  • Count and reconcile register tills, change drawers and store safe
  • Perform all Cash Office functions
  • Accurately prepare and submit bank cash deposits
  • Track register variances according to cash variance policy
  • Maintain and file all necessary Cash Office paperwork daily

Store Support Team Trainer

Whole Foods Market
11.2021 - Current
  • Welcome New Team Members
  • Observed each employee's individual strengths and to improve areas of weakness.
  • Train and guide team members to maintain high productivity and performance metrics.

Cashier

Whole Foods Market
09.2021 - Current
  • Greets customers entering store and responded promptly to customer needs.
  • Builds relationships with customers to encourage repeat business.
  • Operates cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

English as a Second Language (ESL) Teacher

The English Learning Centre
09.2018 - 05.2021
  • Taught English as a second language in Italy
  • Made lesson plans, for all ages (from elementary school students to adults)
  • Tested students on concepts taught in class to determine comprehension levels
  • Evaluated students' comprehension of lessons
  • Repeated key lesson information to teach grammar and help students grasp concepts
  • Handled disciplinary problems with calm and poise
  • Assigned reading and homework with reasonable deadlines and detailed instructions
  • Preparation for university or Cambridge level ESL exams

English tutor

Self Employed
06.1999 - 05.2021
  • Helped high school and university students with school related exam preparation
  • Taught employers work related vocabulary and business English
  • Occasionally translated documents from Italian to English and vice versa
  • Built student confidence through positive reinforcement
  • Evaluated student needs to set lesson goals
  • Coached students through challenging material with positive encouragement
  • Tutored students and delivered individualized lesson plans

Education

Liceo Scientifico Statale Mariano IV, Italian Secondary School, San Luis Obispo High School San
Oristano, Italy

High School Diploma -

San Luis Obispo High School
San Luis Obispo, CA
06.1993

Skills

  • New Hire Training
  • Solution Planning
  • Cash Handling
  • POS Systems Operations
  • General computer skills and basic knowledge of software applications
  • Customer Service and Assistance
  • Social Perceptiveness
  • Strong speaking capability with small and large groups
  • Self-motivated and solution-oriented
  • Working knowledge of Whole Foods Market's learning systems

Timeline

Cash Office Specialist

Whole Foods Market
05.2022 - Current

Store Support Team Trainer

Whole Foods Market
11.2021 - Current

Cashier

Whole Foods Market
09.2021 - Current

English as a Second Language (ESL) Teacher

The English Learning Centre
09.2018 - 05.2021

English tutor

Self Employed
06.1999 - 05.2021

Liceo Scientifico Statale Mariano IV, Italian Secondary School, San Luis Obispo High School San

High School Diploma -

San Luis Obispo High School

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