Kiahna Wodarcyk
Lancaster,PA
Summary
Dynamic and results-driven professional with extensive experience at Stauffers of Kissel Hill. Proven track record in enhancing customer satisfaction through accurate order fulfillment and effective complaint resolution. Skilled in multitasking and inventory coordination, consistently meeting deadlines while maintaining high standards of service. Strong communicator with a commitment to fostering customer relationships.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Stauffers of Kissel Hill
Lancaster, PA
09.2021 - 05.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Cashier
Stauffers of Kissel Hill
Lancaster, PA
09.2021 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
Master Of Public Health - Dentistry
Temple University
Philadelphia, PASkills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
- Task prioritization
- Adaptability and flexibility
- Organizational skills
- Excellent communication
- Multitasking Abilities
- Inventory coordination
- Payment processing
- Physical stamina
- Heavy lifting
- Customer service
Timeline
Online Grocery Associate
Stauffers of Kissel Hill
09.2021 - 05.2024
Cashier
Stauffers of Kissel Hill
09.2021 - 05.2024
Master Of Public Health - Dentistry
Temple University