Kialesyia Gibbs
Little Rock,AR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Kohl's
06.2022 - 01.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Dispatcher
Wehco Video Client Care
06.2020 - 06.2022
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer or shipper complaints.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
Cashier
Walmart
03.2018 - 04.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Cashier/Sales Associate
Rue 21 Store
10.2017 - 03.2018
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped customers complete purchases, locate items and join reward programs.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Education
Bachelor of Science - Marketing
University of Arkansas At Pine Bluff
Pine Bluff, AR05.2022
High School Diploma -
Dumas High School
Dumas, AR05.2015
MBA - Business Administration And Management
LOUISIANA STATE UNIVERSITY AT SHEREVPORT
Shreveport, LA01-2026
Skills
- Effective Communications
- Service Coordination
- Calendar and Scheduling Software
- Databases: Oracle, MongoDB
- Analytical Thinking and Problem Solving
- Data Structures and Algorithms
- Software Quality Assurance
- Requirements Gathering and Analysis
- Customer service and engagement
- Team building and leadership
Affiliations
Alpha Sigma Tau
Contact
Little Rock, AR 72210
Education
Dumas, AR,Pine Bluff, AR
Timeline
Assistant Store Manager
Kohl's
06.2022 - 01.2025
Dispatcher
Wehco Video Client Care
06.2020 - 06.2022
Cashier
Walmart
03.2018 - 04.2020
Cashier/Sales Associate
Rue 21 Store
10.2017 - 03.2018
High School Diploma -
Dumas High School
Bachelor of Science - Marketing
University of Arkansas At Pine Bluff
MBA - Business Administration And Management
LOUISIANA STATE UNIVERSITY AT SHEREVPORT
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