Summary
Overview
Work History
Education
Skills
Timeline
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Kiali Rodriguez

Lawrence,MA

Summary

Proven track record in enhancing customer satisfaction and streamlining data management, demonstrated during roles at Whole Foods Market Inc and the New England Association of Schools and Colleges. Skilled in problem-solving and customer service, consistently promoted positive experiences and operational efficiency. Excelled in reliability, quickly adapting to new challenges and contributing to team success.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Whole Foods Market Inc
10.2022 - 07.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Intern

New England Association of Schools and Colleges
09.2022 - 05.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within the education and accreditation industry.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to deadlines.
  • Contributed to a positive team environment by collaborating with fellow coworkers on group projects and presentations.
  • Maintained database systems to track and analyze operational data.

Education

Bachelor of Science - Undeclared

Providence College
Providence, RI
05.2028

High School Diploma -

Notre Dame Cristo Rey Highschool
Methuen, MA
06.2024

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Problem-Solving
  • Fast Learner
  • Data Management

Timeline

Customer Service Cashier

Whole Foods Market Inc
10.2022 - 07.2024

Intern

New England Association of Schools and Colleges
09.2022 - 05.2024

Bachelor of Science - Undeclared

Providence College

High School Diploma -

Notre Dame Cristo Rey Highschool
Kiali Rodriguez