Kiamber Edwards
The Arc SWGA
Albany
22
years of professional experience
Group Home Manager with expertise in person-centered care, staff supervision, and individualized care planning. Dedicated to enhancing resident quality of life through effective communication and teamwork. Known for adaptability and reliability in dynamic environments. Equipped with excellent communication and organizational abilities, fostering supportive and efficient workplace.
Work History
Group Home Manager
6 Years 10 Months- Directed daily operations of group home, ensuring adherence to policies and procedures.
- Supervised staff performance, providing training and mentorship to enhance team effectiveness.
- Developed individualized care plans in collaboration with families and interdisciplinary teams.
- Implemented program improvements that enhanced quality of life for residents, such as doctor appointments.
- Grocery shopping, scheduling outings that each individual enjoys.
Cashier
3 Years 2 Months- Managed cash register functions, including balancing cash drawer at shift's end.
- Monitored inventory levels at the register to ensure stock availability for customers.
Machine Operator
3 Years 11 Months- Operated machinery in compliance with safety protocols and production standards.
- Monitored equipment performance, identifying and resolving malfunctions efficiently.
- Ensured quality control by inspecting products for defects throughout the production process.
Home Health Aide
2 Years 10 Months- Provided compassionate personal care and assistance with daily living activities for clients in their home.
- Assisted clients with mobility, ensuring safety and comfort during transfers and ambulation.
- Provided compassionate personal care and assistance with daily living activities for clients.
- Developed and maintained strong relationships with clients and their families, fostering trust and communication.
Resident Assistant
3 Years 2 Months- Monitored resident well-being, identifying needs and promptly addressing concerns or issues.
- Fostered supportive living environment for residents through effective communication and conflict resolution.
- Coordinated social and recreational activities, enhancing community engagement among residents.
- Assisted in training new staff on operational procedures and best practices for resident support.
Cashier
2 Months- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
- Maintained clean and organized checkout area to enhance operational efficiency.
- Assisted in training new cashiers on company policies and procedures.
Cashier Team Lead
5 Years 6 Months- Led team in managing cash register operations, ensuring efficient transaction processing.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Oversaw daily cash handling procedures, maintaining accuracy in financial reporting.
- Enhanced customer satisfaction by resolving inquiries and complaints promptly.
Education
Associate Criminal Justice Degree - Criminal Justice
- Criminal justice club Member
- TSA certified courses
Skills
Medication administration
Medication management
Resident documentation
Care planning
Behavioral support
Policy implementation
Nutrition planning
First aid and CPR
Personal care assistance
Safety monitoring
Activity planning
Scheduling
Housekeeping oversight
Supply ordering
Budget management
Staff supervision
Staff scheduling
Professional relationships
Effective communication
Exemplary communication skills
Motivational skills
Teamwork
Eager learner
Client transportation
Staff scheduling
Timeline
Group Home Manager
The Arc SWGA
10.2019 - CurrentRead More
Cashier
Dollar Tree
09.2019 - 11.2022Read More
Machine Operator
Keystone Foods
10.2015 - 09.2019Read More
Home Health Aide
Rescare
12.2012 - 10.2015Read More
Resident Assistant
Phoebe Morningside
10.2009 - 12.2012Read More
Cashier
Flash Foods
08.2009 - 10.2009Read More
Cashier Team Lead
Long John Silver's
04.2004 - 10.2009Read More
Albany Technical College
Associate Criminal Justice Degree from Criminal Justice
Read More