Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KIAN ROUHI MOTLAGH

Lake Mary,USA

Summary

Results-driven Trainer with 4+ years of experience in developing engaging eLearning content and training programs. Expertise in healthcare technology and a proven ability to enhance learner satisfaction through collaborative design. Committed to empowering better health outcomes through impactful learning solutions.

Overview

9
9
years of professional experience

Work History

Manager

Alibaba House of Kabob Restaurant
04.2024 - Current
  • Drafted training materials and organized training sessions for new employees.
  • Tracked employees before, during and after training to verify attainment of training objectives.
  • Cross-trained existing employees to maximize team agility and performance.

Intern, Management and Operations

FMK Hospitality Group
01.2024 - 04.2024
  • Facilitated and crafted training materials for opening of Bella Vita Italian Steakhouse, managing orientation process of over 70 new hires, resulting in a reduction in employee attrition compared to previous FMK opening
  • Collaborated closely with 10 general managers across 10 FMK locations, gaining firsthand insights into organizational dynamics and operational challenges
  • Received direct mentorship from CEO and President of FMK Hospitality group, gaining invaluable guidance and opportunities for professional growth

Input/Output Subject Matter Expert & Rater (Contract Completed)

Skillsource Learning Partners
09.2023 - 12.2023


  • Trained as an expert rater for Amazon's proprietary pre-hire assessment, completing several thousand ratings while remaining in the top 10% for accuracy
  • Recommended process and workflow enhancements for interpreting technical interviews, resulting in a 15% improvement in rating accuracy and streamlining the evaluation process, enhancing reliability of candidate assessments

Sales Development Researcher

FEATHR
02.2020 - 08.2021
  • Spearheaded cultivation of client relationships with online webinar hosts in addition to traditional in-person event hosts during the Covid-19 pandemic, which lead to a 30% increase in lead generation activities
  • Utilized Feathr's integrated marketing platform to manage email marketing, digital advertising, and automation, which significantly streamlined campaign management and improved overall marketing efficiency by 40% for clients


Research Psychologist

ZENETEX AT NAVAL AIR WARFARE CENTER-TRAINING SYSTEMS
08.2019 - 12.2019


  • Supported activities for a team of Research Psychologists at the Naval Air Warfare Center Training Systems Division
  • Collaborated on requirements elicitation for training software for the U.S. Army
  • Created wireframes in order to guide software design and development

Intern, Systems Engineering

MITRE CORP
05.2016 - 12.2017
  • Spearheaded the development and deployment of a train-the-trainer package at Camp Buehring, Kuwait in 2018, resulting in a streamlined training cycle from three months to three days.
  • Created an interactive web application to house the Squad Overmatch training program, improving the efficiency and accessibility of training modules.
  • Contributed to the development and implementation of Tactical Combat Casualty Care (TC3) training modules, leading to a reduction in battlefield deaths and increased mission readiness.

Education

Master's degree - industrial and organizational psychology

UNIVERSITY OF WEST FLORIDA
Pensacola, FL
05.2024

Bachelor's degree - psychology, Innovation

UNIVERSITY OF FLORIDA
Gainesville, FL
05.2021

Skills

  • Learning management systems
  • Training facilitation
  • Curriculum implementation
  • Feedback analysis
  • Curriculum design
  • Collaboration
  • Troubleshooting
  • Training & Development
  • SPSS/STATA/SAS software
  • Microsoft office
  • Verbal and written communication

Languages

Persian
English
Spanish

Timeline

Manager

Alibaba House of Kabob Restaurant
04.2024 - Current

Intern, Management and Operations

FMK Hospitality Group
01.2024 - 04.2024

Input/Output Subject Matter Expert & Rater (Contract Completed)

Skillsource Learning Partners
09.2023 - 12.2023

Sales Development Researcher

FEATHR
02.2020 - 08.2021

Research Psychologist

ZENETEX AT NAVAL AIR WARFARE CENTER-TRAINING SYSTEMS
08.2019 - 12.2019

Intern, Systems Engineering

MITRE CORP
05.2016 - 12.2017

Bachelor's degree - psychology, Innovation

UNIVERSITY OF FLORIDA

Master's degree - industrial and organizational psychology

UNIVERSITY OF WEST FLORIDA
KIAN ROUHI MOTLAGH