Kiana Flores Dormes
Honolulu,HI
Summary
Dynamic and ambitious student with experience in problem-solving and fostering meaningful relationships. Proven ability to cultivate collaboration through a strong work ethic and an approachable demeanor. Demonstrates a commitment to leveraging interpersonal skills in team settings to achieve shared goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Brunch Server
Mints & Honey
Burlingame, CA
05.2025 - 09.2025
- Provided attentive customer service during peak brunch hours.
- Engaged with guests to improve overall dining experience and address inquiries.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints promptly to ensure satisfaction.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Processed customer transactions at the cashier register.
Schedule Coordinator
Extraordinary Smiles
Palo Alto, CA
06.2024 - 08.2024
- Managed general clerical tasks, such as faxing, scanning, and copying medical documents.
- Persistently streamlined appointment bookings in order to align with office goals.
- Resolved patient inquiries and answered general questions.
- Swiftly handled numerous incoming phone lines.
- Contributed to miscellaneous tasks to facilitate productivity and help overcome difficulties.
- Managed correspondence promptly and effectively.
Education
Associate of Science - Nursing
College of San Mateo
San Mateo, CABachelor of Science - Public Health Nursing
University of Hawaii At Manoa
Honolulu, HI05-2028
Skills
- Proficient in Multitasking
- Optimistic Attitude
- Leadership
- Adaptive
- Effective Interactive Communication
- Attentiveness
- Emotional Intelligence
- Collaborative
Certification
- California Food Handlers Card
References
References available upon request.
Timeline
Brunch Server
Mints & Honey
05.2025 - 09.2025
Schedule Coordinator
Extraordinary Smiles
06.2024 - 08.2024
Associate of Science - Nursing
College of San Mateo
Bachelor of Science - Public Health Nursing
University of Hawaii At Manoa