Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kiana Grossman

West Valley City,UT

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Wheelchair Passenger Service Assistant

Prospect Airport Services
Salt Lake City, Utah
01.2024 - Current
  • Provided wheelchair assistance to disabled passengers as needed.
  • Maintained an up-to-date knowledge of airline policies related to customer service standards and practices.
  • Greeted passengers and provided assistance with check-in procedures.
  • Answered customer inquiries regarding flight information and airport services.
  • Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
  • Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.

Sales Associate

Bath & Body Works
Murray, UT
04.2022 - 01.2024
  • Processed transactions using a point-of-sale system.
  • Conducted inventories on a regular basis to track stock levels.
  • Organized stockroom shelves according to size, color or style.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

Some College (No Degree) - Master Aesthetician

Nima Institute And Spa
South Jordan, UT
11-2023

High School Diploma -

Elk Grove High School
Elk Grove, CA
05-2020

Skills

  • Strong interpersonal skills
  • Reservation Processing
  • Computer Terminal Operations
  • Retail merchandising expertise
  • Guest Relations
  • Inventory Tracking
  • Stocking and Receiving
  • Teamwork and Collaboration

Certification

  • Certificate in Microblading from Nima Institute and Spa
  • Certificate in Classic and Volume Lash Extension from Nima Institute and Spa
  • Mastered classes in Laser hair removal treatments and hydrofacials
  • State of Utah Esthetician License

References

References available upon request.

Timeline

Wheelchair Passenger Service Assistant

Prospect Airport Services
01.2024 - Current

Sales Associate

Bath & Body Works
04.2022 - 01.2024

Some College (No Degree) - Master Aesthetician

Nima Institute And Spa

High School Diploma -

Elk Grove High School

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Kiana Grossman