KIANA HAWKINS
Chandler,AZ
Summary
I have 16+ years experience working to ensure customers always leave happier than when they arrived. I am a talented, warm and welcoming professional in the service industry. I would love to embark on a new challenge and broaden my skills to successfully fill a position in your restaurant and bar staff.
Overview
15
15
years of professional experience
Work History
Server Bartender
O'Kelley's Bar And Grill
Mesa, AZ
05.2020 - Current
- Cultivated warm relationships with regular customers.
- Consistently produce highest sales records.
- Mixing both standard and specialized beverage orders.
- Fulfilling opening and closing tasks efficiently.
- Thriving on high volume event days.
- Displaying physical/ mental composure and endurance.
Fry's Starbucks Manager
Fry's/ Starbucks
Chandler, AZ
03.2013 - 10.2015
- Ordering, scheduling, inventory, training, customer issue resolution. I oversaw 10 employees.
Front End Cashier/ Barista
Fry's Food
Chandler, AZ
08.2008 - 03.2015
- Exceptional customer service.
- Register and cash handling.
- Cleaning and sanitizing.
- Suggesting and preparing drink requests.
- Stocking and rotating supplies.
Server
Texas Roadhouse
Gilbert, AZ
05.2011 - 11.2012
- Multitasking in fast pace setting.
- POS system and cash handling.
- Taking detailed orders.
- Suggesting and up-selling refreshments.
- Providing positive guest service
Sever/ Expeditor
Outback Steakhouse
Chandler, AZ
08.2011 - 04.2012
- Supporting and assisting kitchen staff, bar and servers.
- Food running and customer service.
- Ensuring presentation standards.
- Communicating and resolving delayed orders.
Store Manager/ Barista
Stella's Coffee
Gilbert, AZ
01.2010 - 07.2011
- Opening and closing.
- Training new employees.
- Organizing events.
- Mixing intricate drinks and food preparation.
- Creating attractive food displays.
Education
High School Diploma -
Hamilton High School
Timeline
Server Bartender
O'Kelley's Bar And Grill
05.2020 - Current
Fry's Starbucks Manager
Fry's/ Starbucks
03.2013 - 10.2015
Sever/ Expeditor
Outback Steakhouse
08.2011 - 04.2012
Server
Texas Roadhouse
05.2011 - 11.2012
Store Manager/ Barista
Stella's Coffee
01.2010 - 07.2011
Front End Cashier/ Barista
Fry's Food
08.2008 - 03.2015
High School Diploma -
Hamilton High School
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