Kiana Macklin
Nottingham,Maryland
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Shift Manager
Conrad's Crabs and Seafood Market
04.2022 - 06.2024
- Aligned departmental policies and practices with company standards to improve efficiency and customer service
- Lifted the morale of employees by improving efficiency and boosting employee job satisfaction
- Cleaned and maintained a safe and healthy store environment and workplace.
Sales Associate
Carter's Oshcosh Bgosh
01.2021 - 01.2022
- Established personal connections with customers, exceeding customer service expectations.
Education
County Curriculum -
Perry Hall High
Perry Hall, MD06.2023
Skills
- Customer service
- Management
- Leadership
- Microsoft excel
- Cashiering
- Supervising experience
- English
- Sales
- Computer literacy
- Time management
- Cash handling
- Communication skills
- Basic math
- Employee Training
Timeline
Shift Manager
Conrad's Crabs and Seafood Market
04.2022 - 06.2024
Sales Associate
Carter's Oshcosh Bgosh
01.2021 - 01.2022
County Curriculum -
Perry Hall High
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