Overview
Work History
Education
Skills
Aspirations
Timeline
Generic

Kiana Owens

Gainesville,FL

Overview

6
6
years of professional experience

Work History

Service Shift Lead

Uppercrust Bakery
04.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained over 10 new employees and delegated daily tasks and responsibilities.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Increased shift productivity by setting clear, measurable expectations and providing consistent guidance on job responsibilities.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Visual Merchandising Lead

Target
03.2023 - 12.2023
  • Maintained over 30 props, products and mannequins inspecting for imperfections, doing touch-ups, styling, and applying preservative coatings as necessary
  • Consulted with advertising and sales staff determined type of merchandise to be featured and time and place for each display
  • Selected themes, lighting, colors, or props to be used
  • Developed ideas and plans for merchandise displays and window decorations
  • Supervised and trained a team of 15 staff members on daily tasks, such as visual merchandising.

Shipment Manager

PINK (Victoria's Secret)
10.2021 - 03.2023
  • Prepare around 40 containers of merchandise for purchase per shift, inventory stock and requisition new stock; ticket, arrange and display merchandise to promote sales
  • Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor and analyze sales activities, construct and execute action plans for missed goals
  • Assign employees to specific duties and instruct staff on how to handle difficult and complicated sales.

Selling Associate

PINK (Victoria's Secret)
10.2021 - 03.2022
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

General Manager

Fort Sk8 Family Fun Center
12.2018 - 03.2021
  • Trained and mentored over 15 new employees in proper procedures for processing rentals and purchases, greeting and interacting with guests, and cleaning and maintaining equipment.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and business demands.
  • Collaborated with management to develop solutions to identifies barriers to success and discussed strategies to encourage employee input and participation in these solutions.
  • Ensured smooth business operation by flexing to any and all positions based on fluctuating circumstances.


Education

Associate in Arts (A.A) in Health Sciences -

Santa Fe College
Gainesville, FL
05.2023

High School Diploma -

Choctawhatchee High School
Fort Walton Beach, FL
12.2020

Skills

  • Management
  • Decision-making capabilities
  • Global Citizenship
  • Organization and Planning
  • Positive Attitude

Aspirations

I plan to improve my Global Citizenship skills by participating more within my society on multiple levels: local, statewide, and national. These efforts will include supporting small businesses rather than large corporations, continuing my membership with the Southeast chapter of the American College of Sports Medicine to help educate myself and others, and supporting my communities in times of need and political distress. 

Timeline

Service Shift Lead

Uppercrust Bakery
04.2023 - Current

Visual Merchandising Lead

Target
03.2023 - 12.2023

Shipment Manager

PINK (Victoria's Secret)
10.2021 - 03.2023

Selling Associate

PINK (Victoria's Secret)
10.2021 - 03.2022

General Manager

Fort Sk8 Family Fun Center
12.2018 - 03.2021

High School Diploma -

Choctawhatchee High School

Associate in Arts (A.A) in Health Sciences -

Santa Fe College

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Kiana Owens