Kiana Palmer
Chula Vista,CA
Summary
My name is Kiana Palmer. I am 20 years old and currently a full time college student, working towards a degree in business marketing. Over my 3 years of work experience, I have developed exceptional communication and organizational skills in both restaurant and retail environments. I am adaptable and quick to learn, and ready to bring a positive attitude and strong work ethic to any team!
Overview
3
3
years of professional experience
Work History
Restaurant Hostess/Hostess Trainer/Food Runner
YardHouse Darden Restaurants
09.2025 - Current
- Greeted and seated guests promptly, ensuring smooth flow of service.
- Managed reservation system effectively, optimizing table turnover and guest experience.
- Collaborated with kitchen and wait staff to maintain clear communication during peak hours.
- Trained new host staff on procedures and customer service standards to enhance team performance.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Delivered food orders promptly to ensure customer satisfaction and efficient service flow.
Team Member
Blaze Pizza
05.2023 - 08.2025
- Assisted an average of 60 customers a day
- Prepared and assembled pizzas according to customer specifications and company standards
- Food handling/preparation
- Collaborated with team members to maintain a strong workflow during peak hours
- Working in a fast paced environment
- Assisting with store maintenance, cleanliness, and organization
Brand Representative
Hollister
10.2024 - 02.2025
- Assisted an average of 40 customers a day
- Engaged customers by providing product knowledge and styling advice
- Processed customer transactions efficiently using POS systems
- Assisting customers with finding merchandise
- Implemented promotional strategies to drive sales
- Assisted in inventory management by organizing stock
- Built relationships with customers to encourage repeat business
Customer Service Associate
Walgreens
01.2023 - 03.2023
- Assisted an average of 50 customers a day
- Assisted customers with product inquiries and resolved issues efficiently
- Processed transactions accurately, ensuring a smooth checkout experience
- Recovering the store
- Knowledge of working store systems and equipment
- Assisted with store maintenance
Education
High School -
Olympian High School
06.2023
Skills
- Persuasive speaking
- Interpersonal communications
- Time management
- Critical and abstract thinking
- Strong multitasking
- Conflict resolution
- Team collaboration
Timeline
Restaurant Hostess/Hostess Trainer/Food Runner
YardHouse Darden Restaurants
09.2025 - Current
Brand Representative
Hollister
10.2024 - 02.2025
Team Member
Blaze Pizza
05.2023 - 08.2025
Customer Service Associate
Walgreens
01.2023 - 03.2023
High School -
Olympian High School