Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiana Palmer

Chula Vista,CA

Summary

My name is Kiana Palmer. I am 20 years old and currently a full time college student, working towards a degree in business marketing. Over my 3 years of work experience, I have developed exceptional communication and organizational skills in both restaurant and retail environments. I am adaptable and quick to learn, and ready to bring a positive attitude and strong work ethic to any team!

Overview

3
3
years of professional experience

Work History

Restaurant Hostess/Hostess Trainer/Food Runner

YardHouse Darden Restaurants
09.2025 - Current
  • Greeted and seated guests promptly, ensuring smooth flow of service.
  • Managed reservation system effectively, optimizing table turnover and guest experience.
  • Collaborated with kitchen and wait staff to maintain clear communication during peak hours.
  • Trained new host staff on procedures and customer service standards to enhance team performance.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Delivered food orders promptly to ensure customer satisfaction and efficient service flow.

Team Member

Blaze Pizza
05.2023 - 08.2025
  • Assisted an average of 60 customers a day
  • Prepared and assembled pizzas according to customer specifications and company standards
  • Food handling/preparation
  • Collaborated with team members to maintain a strong workflow during peak hours
  • Working in a fast paced environment
  • Assisting with store maintenance, cleanliness, and organization

Brand Representative

Hollister
10.2024 - 02.2025
  • Assisted an average of 40 customers a day
  • Engaged customers by providing product knowledge and styling advice
  • Processed customer transactions efficiently using POS systems
  • Assisting customers with finding merchandise
  • Implemented promotional strategies to drive sales
  • Assisted in inventory management by organizing stock
  • Built relationships with customers to encourage repeat business

Customer Service Associate

Walgreens
01.2023 - 03.2023
  • Assisted an average of 50 customers a day
  • Assisted customers with product inquiries and resolved issues efficiently
  • Processed transactions accurately, ensuring a smooth checkout experience
  • Recovering the store
  • Knowledge of working store systems and equipment
  • Assisted with store maintenance

Education

High School -

Olympian High School
06.2023

Skills

  • Persuasive speaking
  • Interpersonal communications
  • Time management
  • Critical and abstract thinking
  • Strong multitasking
  • Conflict resolution
  • Team collaboration

Timeline

Restaurant Hostess/Hostess Trainer/Food Runner

YardHouse Darden Restaurants
09.2025 - Current

Brand Representative

Hollister
10.2024 - 02.2025

Team Member

Blaze Pizza
05.2023 - 08.2025

Customer Service Associate

Walgreens
01.2023 - 03.2023

High School -

Olympian High School