Kiana Perez
San Antonio,TX
Overview
4
4
years of professional experience
Work History
Sales Representative
Spectrum
08.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Cocktail Waitress
Little Woodrows
03.2020 - 08.2022
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Ojos Locos Sports Cantina
04.2019 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Loan Originator
Champion School of Real Estate
San Antonio, TX07.2021
High School Diploma -
Del Rio High School
Del Rio, TX06.2013
Skills
- Welcoming Customers
- Till Counting
- Upselling Strategies
- Product and Service Knowledge
Timeline
Sales Representative
Spectrum
08.2022 - Current
Cocktail Waitress
Little Woodrows
03.2020 - 08.2022
Server
Ojos Locos Sports Cantina
04.2019 - 08.2020
No Degree - Loan Originator
Champion School of Real Estate
High School Diploma -
Del Rio High School