Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiana Sele

Washington,PA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Runner

Weiblingers Residential Care
08.2019 - 03.2020
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.

Direct Support Professional

Weiblingers Residential Care
05.2017 - 08.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Retail Associate

Walmart
09.2015 - 03.2016
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Addressed and resolved customer complaints and concerns promptly and professionally.

Education

High School Diploma -

Copper Mountain College
Joshua Tree, CA
03.2016

Skills

  • Customer Service
  • Customer Engagement
  • Positive and engaging demeanor
  • Verbal and written communication
  • Customer Assistance
  • Problem-Solving
  • Client Support
  • Progress Documentation

Timeline

Runner

Weiblingers Residential Care
08.2019 - 03.2020

Direct Support Professional

Weiblingers Residential Care
05.2017 - 08.2019

Retail Associate

Walmart
09.2015 - 03.2016

High School Diploma -

Copper Mountain College

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Kiana Sele