Kiana Tremblay
Vista ,CA
Summary
Dynamic server with exceptional customer service skills, honed at Hyatt Alila Marea, where I cultivated strong relationships with regulars. Proficient in safe food handling and banquet coordination, I excel in high-volume environments, ensuring a positive dining experience while maintaining hygiene standards. Passionate about food sales and promotion, I thrive in team-oriented settings.
Overview
5
5
years of professional experience
Work History
Server
Hyatt Alila Marea
06.2021 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Forbes training
- Used to working in very high volume environment
- Lead server for all private events.
Server
Wildland
12.2024 - 03.2025
- Opened restaurant
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Kapaa High School
Kapaa, HI05.2012
Skills
- Team member support
- Exceptional customer service
- Food sales and promotion
- Wine service
- Safe food handling
- Food running
- Liquor, wine, and food service
- Positive and professional
- Banquet coordination
- Table setting knowledge
Timeline
Server
Wildland
12.2024 - 03.2025
Server
Hyatt Alila Marea
06.2021 - Current
High School Diploma -
Kapaa High School
Employee of the Quarter
Was voted by all co workers to be nominated as colleague of the quarter December 2025