Summary
Overview
Work History
Education
Skills
Timeline
Generic

KiAndra Saunders

Covington,GA

Summary

Hardworking, passionate individual with strong organizational skills. A keen attention to detail, capable of prioritizing and allocating resources in the most effective way. With seven years of diverse experience in customer service, I take pride in my expertise with serving others and satisfying their needs.

Overview

8
8
years of professional experience

Work History

Lead Server

Holbrook Of Decatur
Decatur, GA
12.2021 - Current
  • Trained new servers on menu items, customer service, and POS system for seamless onboarding.
  • Collaborated with kitchen staff to ensure timely and accurate delivery of food orders.
  • Kept updated knowledge of menu and promotions, recommending specific items
  • according to preferences and food allergies.

Key Holder

DD's Discount
Wilmington, DE
06.2018 - 11.2021
  • Provided exceptional customer service and resolved customer concerns efficiently.
  • Assisted with team responsibilities by cleaning, managing cash registers and
  • product merchandising.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Financial Services Representative

DEXSTA
Wilmington, DE
03.2016 - 06.2018
  • Handled incoming payments and outgoing disbursements.
  • Met with customers to assess needs, financial status and eligibility.
  • Worked closely with clients to determine goals and recommend appropriate
  • services to maintain long-term relationships with account holders.

Education

Dental Assisting

Dawn Career Institute
Wilmington, DE
12-2017

High School Diploma -

Newton High School
Covington, GA
05-2014

Some College (No Degree) -

Wilmington University
New Castle, DE

Skills

  • communication skills
  • customer service
  • organizational skills
  • PC proficiency
  • multi-tasking

Timeline

Lead Server

Holbrook Of Decatur
12.2021 - Current

Key Holder

DD's Discount
06.2018 - 11.2021

Financial Services Representative

DEXSTA
03.2016 - 06.2018

Dental Assisting

Dawn Career Institute

High School Diploma -

Newton High School

Some College (No Degree) -

Wilmington University
KiAndra Saunders