Sakinah Ferhat
Anaheim,CA
Summary
Dedicated and detail-oriented professional with proven success in fast-paced environments. Driven by a passion for numbers and a commitment to continuous learning. Eager to apply a diverse skill set and gain hands-on experience to contribute effectively as an accounting intern.
Overview
8
8
years of professional experience
Work History
Lead Server
Sup Noodle Bar
07.2021 - Current
- Manage high-volume service operations while ensuring prompt and professional handling of customer requests
- Built strong relationships with guests to encourage repeat business and loyalty
- Promote a collaborative and dynamic work environment that boosts team morale and productivity
- Propose solutions in team meetings to enhance the work environment and guest experience
- Delegate tasks to drive efficiency and improve restaurant performance
- Handle customer complaints with empathy and achieve a timely resolution
Server
Panini Kabob Grill
01.2019 - 06.2022
- Fostered a welcoming and positive atmosphere for team members and guests
- Delivered exceptional customer service to assure guest satisfaction and loyalty
- Recommended tailored food and beverage pairings based on customer preferences to elevate their dining experience
- Formed strong bonds with customers and identified opportunities to increase sales revenue
- Proficient in cash handling and transaction processing, maintaining accuracy and accountability
- Effectively multitasked by managing multiple responsibilities simultaneously to ensure smooth operations
Assistant Manager
Cold Stone Creamery
03.2016 - 04.2019
- Balanced cash registers at the end of each shift to guarantee accurate cash flow and accounting
- Applied knowledge of Excel to implement schedules for employees
- Collaborated with clients to design catering solutions aligned with budgetary constraints and financial goals
- Directed a team and allocated tasks to optimize performance and productivity
Education
B.S. Business Administration, Accounting -
Western Governor's University
07.2025
AS, Accounting -
Cypress College
05.2021
Skills
- Time management
- Organizational skills
- Attention to detail
- Communication skills
- Team Leadership
- Teamwork and Collaboration
Timeline
Lead Server
Sup Noodle Bar
07.2021 - Current
Server
Panini Kabob Grill
01.2019 - 06.2022
Assistant Manager
Cold Stone Creamery
03.2016 - 04.2019
B.S. Business Administration, Accounting -
Western Governor's University
AS, Accounting -
Cypress College
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