
Reliable and experienced administrative and operations professional with several years of experience working in customer service, daily operations, payments, records, and team support at Camp Lejeune. Experienced in working independently, handling responsibilities with accuracy, assisting customers, resolving problems, and maintaining organized operations. Dependable, adaptable, and open to overnight shifts, including weekends.
● Managed contract-related administrative responsibilities and maintained accurate documentation and records.
● Worked independently while managing multiple priorities and deadlines.
● Assisted with purchasing and administrative processes requiring accuracy and attention to detail.
● Worked with customers, staff, and other personnel to resolve questions and address issues.
● Used computer systems and office technology on a daily basis.
● Maintained confidentiality when handling sensitive business and financial information.
● Provided administrative and customer service support for daily operations.
● Assisted customers and staff with questions, requests, and problem resolution.
● Maintained records and completed administrative tasks accurately and efficiently.
● Took on leadership responsibilities and assisted with day-to-day operations.
● Served as a go-to resource for technical and operational questions.
● Managed multiple responsibilities while maintaining a high level of organization and professionalism.
● Assisted with daily facility operations and customer service.
● Helped hire and train managers and staff.
● Supported management with scheduling, organization, and day-to-day operational needs.
● Assisted customers with questions, concerns, rentals, and service needs.
● Helped ensure operations ran efficiently and customers received quality service.
● Worked independently and as part of a team in a busy customer-facing environment.
● Customer Service
● Cash & Payment Handling
● Administrative Support
● Daily Operations
● Record Keeping
● Problem Solving
● Computer & Office Systems
● Customer Communication
● Independent Work
● Team Leadership & Training
● Attention to Detail
● Handling Sensitive Information
● Time Management
● Dependability