Kianna Engel
Summary
Skilled Pharmacy Assistant brings 1 year of experience in retail pharmacy environments. Dedicated to maintaining smooth operations and helping customers with their individual medication needs. Organized and dependable candidate successful at managing multiple priorities in a timely and positive manner.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
Walgreens Boots Alliance
11.2022 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Completed and filed documentation for insurance, store and liability purposes.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted and labeled prescriptions with correct item and quantity.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Verified patient information to correctly dispense medications.
Customer Service Assistant
Walgreens Boots Alliance
07.2022 - 11.2022
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Utilized problem-solving skills to address customer queries and complaints.
- Described products to customers and how best to care for merchandise.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies and services.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High School Diploma -
Ridgeline High School
Liberty Lake, WA06.2024
Skills
- Processing Orders
- Assisting Pharmacists
- Allergy Management
- Insurance Verification
- Resolving Customer Issues
- FDA and HIPAA Compliance
- Labeling and Counting
- Updating Computer Database
- Operating Register
- Patient Safety
Timeline
Pharmacy Assistant
Walgreens Boots Alliance
11.2022 - Current
Customer Service Assistant
Walgreens Boots Alliance
07.2022 - 11.2022
High School Diploma -
Ridgeline High School
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