Kianna Green
Kent,WA
Overview
2
2
years of professional experience
Summary
Original Travel Agent with over 3 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter with unprecedented skills in customer service. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base.
Work History
Travel Agent
Costco Travel
Issaquah, WA
03.2018 - 12.2019
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
Education
Esthetician - Esthetician
Evergreen Beauty And Barber College
Renton, WA06.2022
Skills
- Travel Agent CMS
- Travel Package Documentation
- Relationship Building
- Verbal and Written Communication
- Tour and Travel Quotes
- Payment Processing
- Data Entry
- Reservations Booking
- Detail-Oriented
- Active Listening
- Customer Service
- Travel Itineraries
Timeline
Travel Agent
Costco Travel
03.2018 - 12.2019
Esthetician - Esthetician
Evergreen Beauty And Barber College
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