Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kianna Kindred

Arlington,TX

Summary

Skilled Leasing Consultant with a proven track record at RPM Living and Phoenix Staffing, enhancing occupancy rates through exceptional customer service and adept use of CRM and Yardi software. Excelled in employing fair housing regulations knowledge and customer service expertise, ensuring smooth tenant transitions and maintaining positive relations.

Overview

1
1
year of professional experience

Work History

Leasing Consultant

RPM Living
12.2023 - 08.2024
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to requests and scheduled appointments for property showings.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
  • Maintained accurate and up-to-date records of all leasing transactions and tenant communications.

Leasing Consultant

Phoenix Staffing
04.2023 - 11.2023
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Verified tenant incomes and other information before accepting lease applications.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Improved efficiency, organizing leasing office operations and reducing paperwork processing time.

Education

Diploma -

Juan Seguin
Arlington, TX
06.2009

Skills

  • Customer Service
  • Fair Housing Regulations
  • Fair housing policies
  • Customer service expertise
  • CRM Software
  • Phone and Email Etiquette
  • Property Tours
  • Leasing and sales
  • Knock Software
  • SALESFORCE
  • Yardi

Timeline

Leasing Consultant

RPM Living
12.2023 - 08.2024

Leasing Consultant

Phoenix Staffing
04.2023 - 11.2023

Diploma -

Juan Seguin
Kianna Kindred