Kianna Mckie
Charleston,SC
Summary
Dedicated and passionate Licensed Cosmetologist seeking an associate or entry-level salon position to expand technical knowledge, master advanced styling trends, and contribute to a high-end client experience. Brings a strong foundation in hair, skin, and nail care from formal trade school training, combined with 5+ years of high-volume customer service experience. Proven track record of elevating client satisfaction, managing inventory, maintaining immaculate sanitation standards, and thriving in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Outback Steakhouse
02.2024 - 08.2025
- Provided exceptional customer service in high-volume dining environment, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu knowledge and best service practices, fostering team efficiency.
- Managed cash register operations, ensuring accurate transactions and balanced drawers at shift end.
- Assisted in special events coordination, enhancing restaurant visibility and community engagement efforts.
Server / Shift Lead
Soul and Seafood Restaurant
01.2023 - 03.2025
- Customer Experience: Cultivated a welcoming, high-energy environment ("set the vibe") to elevate the guest dining experience and build repeat clientele.
- Efficiency & Operations: Excelled at rapid table turning and order accuracy in a high-volume environment while maintaining an organized, pristine workspace.
- Team Leadership: Assisted in overseeing training for new staff members, delegating responsibilities, and managing front-of-house hospitality teams.
Server
Medinas Mexican Restaurant
01.2020 - 05.2022
- Client Services: Served as the positive, professional "face of the restaurant," greeting guests warmly and handling orders with strict attention to detail.
- Multilingual Communication: Utilized conversational Spanish to assist and connect with a diverse customer demographic, expanding the business's accessibility.
- Financial accountability: Managed cash handling, resolved guest complaints seamlessly, and meticulously followed food safety and sanitation procedures.
Education
High School Diploma - undefined
Midland Valley High School
North Augusta, SCTrade School - Cosmetology
Aiken County Career Center
Aiken, SC05-2024
Skills
- Cosmetology & Salon Operations
- Client Consultations & Relations
- Sanitation & Cross-Contamination Prevention
- Product Knowledge & Merchandising
- Workspace Organization & Cleanliness
- Trends in Fashion Retail & Aesthetics
- Professional & Interpersonal
- Guest Services & Hospitality
- Team Leadership & Training Oversight
- Time Management & Table/Chair Turning
- Complaint & Conflict Resolution
- Toast POS, Order Entry & Cash Handling
- Languages: English (Fluent), Spanish (Conversational)
Certification
- Cosmetology License – State Board of South Carolina (Issued: May 2024
- Expires: May 2027)
- Driver's License
- ServSafe Food Handler Certification & Alcohol Certification
- Responsible Beverage Service (RBS) & TIPS Certified
Languages
English (Fluent)
Spanish (Conversational)
Timeline
Server
Outback Steakhouse
02.2024 - 08.2025
Server / Shift Lead
Soul and Seafood Restaurant
01.2023 - 03.2025
Server
Medinas Mexican Restaurant
01.2020 - 05.2022
High School Diploma - undefined
Midland Valley High School
Trade School - Cosmetology
Aiken County Career Center