Ki’Anna Watson
Daytona Beach,FL
Summary
Highly efficient pharmacy technician well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Associate
Mass General Brigham
07.2024 - 12.2024
- Entered patient and order information into pharmacy system and processed and submitted insurance claims for medicaid.
- Completed new and updated patient profiles, including lists or patient medication using optum rx.
- Used optum rx and healthcare ID to approve appeals sent by pharmacists.
- Investigate sharepoint requests sent in by customer service team
- Handle grievances by doing thorough research on member issues
- Perform outreach to optum and fusion via email to troubleshoot pharmacy benefit and medical benefit issues
Clinical Pharmacy Technician
Centene Corporation
10.2023 - 05.2024
- Provided medication therapy management (MTM) services via triage of inbound calls to the MTM hotline, monitors fax line for prescriber responses and completion of failed faxes, supports the pharmacist for completion of Comprehensive Medication Reviews (CMRs) through pre-work up and case preparation, communicates with network pharmacies, prescribers, and beneficiaries to provide MTM services.
- Documented and records services/activities in appropriate databases/software to ensure compliance with CMS requirements for clinical service offerings assigned in designated area
- Engaged in drug utilization review (DUR) by supporting the execution of DUR initiatives via meeting preparation, letter campaigns, and telephonic outreach to members/providers.
- Supported basic data analytic activities and tracking of interventions, and assists with preparation and documentation of responses to regulatory audits associated with the over utilization program.
Pharmacy Technician II
Advent health
04.2021 - 02.2023
- Performed sterile IV compounding including oncology IV compounding
- Prepared and organized pharmacy medications by name and dosage as listed on patient orders using the Epic system, Cerner system, and BD logistics
- Provided safe patient care by dispensing accurate prescriptions to patients, labeling bottles with tamper tape, and outdating medications
- Ordered medications for patients from the respective vendors
- Participated in inventory management
- Controlled substance handling
- Did clinical billing research by routing charges to the respective research accounts
- Performed quality control procedures to ensure that a manufactured product or performed service adheres to the desire criteria or meets the requirements of the pharmacy board
- Discussed medication list with patients in ER department.
Pharmacy Technician
Walgreens
10.2020 - 04.2021
- Worked with medicaid and medicare to approve prior authorizations
- Typed prescriptions given by patients
- Process prescriptions sent by MD
- Fill prescriptions to dispense to patients
- Process insurance claims through Medicaid, Medicare, and third parties
- Worked with MD to get prior authorizations approved or patients
- Help patients find OTC medications
- Used MedCompass to effectively work with other providers, pharmacies, and third-party companies
- Did clinical billing research by routing charges to the respective research accounts.
Pharmacy Technician
CVS Health
05.2020 - 10.2020
- Worked with medicaid and medicare to approve prior authorizations
- Type prescriptions given by patients
- Process prescriptions sent by MD
- Fill prescriptions to dispense to patients
- Process insurance claims through Medicaid, Medicare, and third parties
- Worked with MD to get prior authorizations approved or patients
- Help patients find OTC medications
- Perform respective tasks at pick up, drive through, and production
- Accepted customer calls via call center and answered questions about prescriptions, insurance, care pass requirements, etc
- Used MedCompass to effectively work with other providers, pharmacies, and third-party companies
- Helped pharmacist evaluate DUR therapy alerts for patients.
Education
Doctor of Pharmacy - Pharmacist
St. John Fisher University
Rochester, NY05.2029
Master of Science - Pharmaceutical Sciences
University of Florida
Gainesville, FL05.2023
Bachelor of Science - Chemistry
Bethune Cookman University
Daytona Beach, FL05.2020
Skills
- Customer service
- Insurance Billing
- Workflow Optimization
- Problem-solving skills
- Prescription Filling
- Insurance Verification
- Medication Dispensing
- Drug Classification Knowledge
- Drug Inventory Control
- Pharmacy and customer records management
- Pharmaceutical Calculations
- Pharmacy Software Proficiency
- Pharmacy Law Compliance
Certification
- Certified pharmacy technician, Pharmacy Technician Certification Board, 30203520
- Registered pharmacy technician, Florida Board of Pharmacy, RPT92791
- Certified national pharmaceutical sales representative, National Association of Pharmaceutical Sales Representatives, 663612020
Timeline
Clinical Pharmacy Associate
Mass General Brigham
07.2024 - 12.2024
Clinical Pharmacy Technician
Centene Corporation
10.2023 - 05.2024
Pharmacy Technician II
Advent health
04.2021 - 02.2023
Pharmacy Technician
Walgreens
10.2020 - 04.2021
Pharmacy Technician
CVS Health
05.2020 - 10.2020
Doctor of Pharmacy - Pharmacist
St. John Fisher University
Master of Science - Pharmaceutical Sciences
University of Florida
Bachelor of Science - Chemistry
Bethune Cookman University
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