Kiara Arias
Modesto,CA
Summary
Motivated bilingual worker who is highly energetic, outgoing, and a fast learner. Very well with handling multiple responsibilities while working. I have many experience with people of all ages. Committed to providing high quality customer service to leave satisfaction on customer’s needs. I have good leadership and organization skills. I am very self-motivated and have self-discipline. Certified Medical Assistant, trained hands on schooling with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
8
8
years of professional experience
Work History
Inside Sales Account Manager
Tell Sell, DBI Beverage San Francisco/ Golden Brands Reyes Holdings
04.2019 - 12.2019
- Make daily service calls to our costumers
- Organize daily calls
- Making sure customers get their orders on time
- Communicate with team members and customers
- Building customer service
- Accomplish goals set by sales management
- Self- work
- Keep office a clean and organized
- Attend sales meetings
- Visit customers outside office
- Consistent with customers and work
Concierge Leader
Kensington Place Memory Care Community
12.2016 - 04.2019
- Interact with the elder residents with Alzheimer’s
- Greeting visitors and make them feel welcome
- Answering phone calls and transferring to Directors and to Wellness center or to correct person
- Book appointments for residents and visitors when needed
- Making sure residents do not go out the community without a companion due to their Alzheimer’s
- We keep door locks for safety
- Making sure all residents personal information is kept safe
- Work with many confidential documents (Ex
- Residents information)
- Faxing incoming/ outgoing (Making sure it always goes to correct person)
- Manages incoming and outgoing mail
- Accepts and logs packages
- Accepts and communicates transportation requests
- Gain through knowledge of emergency procedures and alarm systems and act as the point of contact throughout emergency situations until it’s solved
- Maintain accurate key logs as required for housekeeping, maintenance, and vehicles
- Assists the Business Office Manager with administrative tasks as assigned
Sales Associate
Beverage & more, BevMo
08.2016 - 12.2016
- Register cash handling
- Greeting customers
- Help stock product onto the shelves and coolers
- Made displays to advertise the product
- Help clean and organize the delivery room and the store
Customer Service
Safeway INC
10.2015 - 08.2016
- Help customers or any refunds, comments, and questions
- Work with all the store’s funds such as balancing all the resisters’ funds
- Closing the day off in the system, counting all the stores funds for the day
- Making sure why we aren’t over or short finding a solution
- Work with Western Union/ Money orders
- Help in the cashier by opening a check stand and keeping the lines running to get customers out quick and satisfied
- Keeping my working area clean and organized
- Help out in the floral department or bakery if needed
- Answering phone calls, answering questions and transferring phone calls to the correct department
- Keeping our customers happy, a goal I always set.
Recreation Specialist Leader
Hawes Elementary School
08.2014 - 06.2015
- Help students with their homework - Serve snack to students - Teach students educational activities (Math, English, Health & Wellness, and Science) - Clean working area (Keeping school area clean) - Bond with all students - Be Creative, coming up with educational games.
Caregiver, Assistant
Palm Villas, Living
05.2014 - 08.2014
- Helped elderly people that have Alzheimer’s - Help with their living needs - Keep my working area clean - Help serve/clean the kitchen - Feed residents with special needs - Keep all rooms clean - Bond with them with activities, and talking and singing with them - Dressing, bath, and restroom assistants.
Dining Room Server, Personalized Assistant Living, Assistant Caregiver
Brookdale Senior Living Woodside Terrace
12.2011 - 04.2014
- Helped elderly people in their living needs - Keep rooms clean - Laundry - Medication Reminder - Served in dining room - Buss tables - Organized tables - Helped with front desk - Greeting residents and families - Direct residents as needed - Answer any comments or concerns - Organizing mail incoming and outgoing - In charge of calling ambulance in case of emergency for independent living residents
- In charge of making sure all our independent residents where okay in the mornings and at night
- Helped walk dogs if service asked for
- Bath assistants for both assistant/independent living.
Education
Medical Assisting
Gurnick Academy of Medical Arts
Modesto, CA09.2020
High School Diploma Graduate - undefined
Sequoia Adult School
Menlo Park, CA2014
Skills
- Organized
- Time management
- Flexible schedule
- Outgoing personality
- Excellent multi-tasker
- Good on keeping my working area clean
- Fast leaner
- Positive person
- Computer skills including; Word, Excel, Outlook, Power Point, etc
- Outstanding communication skills
- Kind and Loving person
- Hard Worker
- Always remain calm and positive in stressful situations
- Solution Finder
- Always Achieving Goals
- Medical office skills
- Patient’s Vitals
- HT, WT, BP, P, R
- Blood draws, Injections, capillary punctures
- Customer Loyalty
- Customer Order Management
- Cash Control
- Client Support
- Customer Service and Assistance
- Administrative Support
- Restocking Lab Supplies
- Phlebotomy
- Injury Treatment
- Pulse Volume Recording
- Medical Billing and Coding
- Electronic Medical Record
- Vital Sign Monitoring
- Using Scales
- Patient Management
- Charting Expertise
- Patient Assessments
- First Aid
- Exam Room Preparation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inside Sales Account Manager
Tell Sell, DBI Beverage San Francisco/ Golden Brands Reyes Holdings
04.2019 - 12.2019
Concierge Leader
Kensington Place Memory Care Community
12.2016 - 04.2019
Sales Associate
Beverage & more, BevMo
08.2016 - 12.2016
Customer Service
Safeway INC
10.2015 - 08.2016
Recreation Specialist Leader
Hawes Elementary School
08.2014 - 06.2015
Caregiver, Assistant
Palm Villas, Living
05.2014 - 08.2014
Dining Room Server, Personalized Assistant Living, Assistant Caregiver
Brookdale Senior Living Woodside Terrace
12.2011 - 04.2014
Medical Assisting
Gurnick Academy of Medical Arts
High School Diploma Graduate - undefined
Sequoia Adult School
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