Summary
Overview
Work History
Education
Skills
Personal Information
Timeline

Kiara Banks

Starbucks Coffee Company
McDonough,GA
Kiara Banks
10
years of professional experience

Talent acquisition and people leadership with a track record of revenue growth support through data-informed hiring strategies. Deliver audit compliance and staffing outcomes using workforce planning, sourcing, and candidate assessment. Improve pipeline quality and hiring performance through full-cycle recruiting operations.

Work History

Store Manager

5 Years 1 Month
Starbucks Coffee Company | 08.2021 - 09.2026
  • Executed people and operational strategies that supported 11% year-over-year revenue growth while achieving 100% compliance with safety and operational audits.
  • Partnered with leadership to assess staffing requirements, identify talent gaps, forecast hiring needs, and align recruiting decisions with business objectives and labor demands.
  • Led full-cycle hiring for high-volume operations, including workforce planning, sourcing, candidate assessment, interviewing, selection, onboarding, training, and retention.
  • Sourced and evaluated candidates for frontline and leadership positions, ensuring engaging and consistent candidate experience during hiring process.
  • Built internal talent pipelines through talent assessment, coaching, and development planning, enhancing performance management and succession planning.
  • Analyzed staffing, turnover, labor, payroll, scheduling, and operational KPIs to identify workforce trends and support data-informed hiring decisions.

Relationship Sales Manager

3 Years 2 Months
Bank of America | 06.2018 - 08.2021
  • Delivered coaching and performance strategies that helped the team exceed sales goals by 35%.
  • Led, coached, and developed 10-member team, focusing on talent assessment, interviewing, onboarding, employee development, performance management, and retention to enhance team effectiveness.
  • Developed strong stakeholder and employee relationships, aligning customer experience with talent development and operational requirements to support business performance.
  • Built internal talent pipelines through coaching, career development, performance feedback, and succession planning.
  • Analyzed workforce, sales, and performance data to identify trends and inform staffing, coaching, and business decisions.

Healthcare Recruiter

2 Years 1 Month
Sunbelt Staffing | 06.2016 - 07.2018
  • Managed full-cycle healthcare recruiting for travel nurses and allied health technicians, supporting candidates from sourcing and qualification through interviewing, placement, compliance, and onboarding.
  • Sourced healthcare professionals through job boards, databases, referrals, and networking to build active talent pipelines that meet client needs.
  • Matched qualified healthcare professionals with assignments based on clinical requirements, experience, availability, location preferences, and client needs.
  • Conducted candidate screening and qualification interviews to evaluate clinical experience, credentials, certifications, availability, geographic preferences, compensation expectations, and assignment fit.
  • Managed multiple candidates and job requirements simultaneously in high-volume staffing environment, ensuring timely communication and positive candidate experience.
  • Coordinated candidate submissions, interviews, offers, and onboarding activities throughout recruiting lifecycle to facilitate smooth placements.
  • Partnered with account management and staffing teams to understand client requirements, prioritize urgent requisitions, and deliver qualified candidates within established timelines.
  • Maintained candidate records, recruiting activity, pipeline status, and placement data within recruiting systems while using pipeline metrics to support efficient time-to-fill.

Education

Bachelor of Science - Human Resource Management

University of South Florida | Tampa, FL

Skills

Employee relations
Talent acquisition and onboarding
Workforce planning and engagement
Payroll and labor management
Policy administration and organizational development
Cross-functional collaboration
People operations
Performance management and development
HR compliance and metrics
Training and coaching strategies
Employee experience and lifecycle

Personal Information

Title: TALENT ACQUISITION | FULL-CYCLE RECRUITING | HUMAN RESOURCES

Timeline

Store Manager

Starbucks Coffee Company
08.2021 - 09.2026Read More

Relationship Sales Manager

Bank of America
06.2018 - 08.2021Read More

Healthcare Recruiter

Sunbelt Staffing
06.2016 - 07.2018Read More

University of South Florida

Bachelor of Science from Human Resource Management
Read More
Kiara Banks