Hardworking and reliable with a strong ability In being highly organized, proactive and punctual with team-oriented mentality. Motivated seeking experience and knowledge in areas that will further my career. Experience in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Caring, on time, an wanting to feel good about what I do.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
10.2024 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Stocked phlebotomy cart or carrier with appropriate supplies.
Adapted to diverse patient needs by employing variety of blood collection techniques.
Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
PHLEBOTOMIST
Gundersen Health System
11.2022 - 02.2024
Performed venipuncture and other blood collection procedures according to established standards
Collected specimens from pediatric, adult, geriatric, and special needs patients
Responded quickly and effectively to emergency situations
Ensured compliance with federal regulations governing laboratory procedures
Followed all safety protocols when handling hazardous materials
Maintained accurate records of collected specimens and test results
Assisted in the preparation of laboratory specimens for analysis and testing
Calibrated equipment according to manufacturer specifications
Verified patient information prior to specimen collection
Adhered to HIPAA guidelines regarding patient privacy
Educated patients on proper blood draw techniques
Monitored inventory levels of supplies used in phlebotomy services
Documented patient information into electronic medical records system
Maintained a clean, safe, and organized work environment
Processed samples accurately and efficiently
Provided excellent customer service while interacting with patients
Assisted in the training of new phlebotomists
Reported any abnormal results or trends to supervisor or laboratory manager
Prepared specimens for transport to external laboratories
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
Observed patient for unusual reactions or events to take appropriate action under established guidelines
Demonstrated proficiency in using a variety of collection techniques and equipment
Conducted patient interviews and verified medical records to confirm test requisitions
Identified patients using proper procedures prior to specimen collection
Monitored patients for adverse reactions and provided immediate care as needed
Collaborated with healthcare teams to enhance patient care and improve specimen collection processes
Adhered to all healthcare regulations, including HIPAA and OSHA standards
Performed centrifugation and specimen aliquoting for sample preparation
PHLEBOTOMIST
American Red Cross Blood Services
07.2022 - 10.2022
Maintained fully-stocked phlebotomy cart, carrier and station
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture
Verified collection orders and communicated discrepancies to nurses
Prepared and packaged specimens for courier transport
Compiled and submitted data for demographic research
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
Observed patient for unusual reactions or events to take appropriate action under established guidelines
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
Labeled blood vials with critical information like time of collection, date and patient name
Interviewed patients to verify test requisitions and patient identity
Collected blood samples from 10 individuals per day, maintaining consistent patient flow
Interviewed patients and documented details to update and file paperwork
Uphold donor confidentiality throughout intake and collection process
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique
Drew blood from patients to collect samples using venipuncture and following aseptic techniques
Labeled patient samples, double-checking information for accuracy
PACKAGING ASSOCIATE
Inland Label & Marketing Services
12.2020 - 03.2022
Labeled packages and recorded items packed in preparation for shipping
Processed finished product by moving through packaging machines
Set up jobs for lines and assisted with printing labels and packaging
Monitored performance for adherence to procedures, safety rules and quality standards
Conducted troubleshooting to determine root cause and resolve packaging problems
Updated inventory and production information using warehouse management systems and scanner guns
Operated and maintained vacuum sealers and pallet jacks
Packaged manually by placing in boxes and surrounding with protective materials
Inspected product on lines for conformance to predetermined quality specifications
Reported defective materials to department supervisors for immediate remediation
Performed minor machine adjustments to minimize interruptions and drive quality product
Organized and labeled boxes in pallet racks to make item retrieval faster
PRIVATE NANNY
NANNY
07.2019 - 11.2021
Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact or play with unsafe objects
Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates
Observe children's behavior for irregularities, take temperature, transport children to doctor, or administer medications, as directed, to maintain children's health
Work with parents to develop and implement discipline programs to promote desirable child behavior
Supervise and assist with homework
Perform housekeeping and cleaning duties related to children's care
Transport children to schools, social outings, and medical appointments
Perform first aid or cardiopulmonary resuscitation (CPR) when required
Regulate children's rest periods and nap schedules
Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children
MACHINE OPERATOR / LINE WORKER
Century Foods
02.2019 - 04.2019
Used established assembly instructions to complete jobs
Inspected and repaired products to meet project expectations
Moved items between machines, conveyors and transport equipment to meet production needs
Examined final products for conformance with quality and design standards
Used daily system logs to document production information, discussing issues with management
Helped achieve team goals by rotating production lines and daily duties to meet demand
Met or exceeded target for on-time customer shipments
SERVER
Outback Steakhouse
09.2014 - 03.2016
Greeted customers, answered questions and recommended specials to increase profits
Operated POS terminals to input orders, split bills and calculate totals
Satisfied customers by topping off drinks and offering condiments, napkins and other items
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
Cleaned tables and chairs to prepare dining area for next customers
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Trained new employees on restaurant procedures and plating techniques
Served food and beverages to patrons and immediately remedied issues with orders
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
Resolved customer concerns with friendly and knowledgeable service
Provided timely checks on guest needs and brought requests
Discussed dining menu information to aid in decision process for senior residents
Reviewed daily specials, menu changes and service specifications
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions