Kiara Cuba
Tampa,FL
Summary
Cultivated strong customer relationships by leveraging bilingual communication skills in Spanish and English. Championed a positive work environment that contributed to team morale and customer satisfaction. Committed to personal and organizational success through dedicated service and support.
Overview
8
8
years of professional experience
Work History
Admissions Coordinator
AccentCare Hospice
01.2025 - Current
- Coordinated application processing to ensure timely responses to prospective students.
- Developed and maintained relationships with high schools and community organizations for recruitment efforts.
- Implemented streamlined tracking systems for admissions inquiries and applications.
- Conducted informational sessions to educate potential applicants about enrollment processes and requirements.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Completed preliminary paperwork for incoming and outgoing patients.
Team Member
Little Greek Fresh Grill
09.2017 - Current
- Used experienced customer service skill on a day to day basis
- Greeted customers upon entering the store with friendly demeanor.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Developed regulars
- Trained new team members using approved training materials and information.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
Catering Server
Family Friend
12.2022 - 12.2022
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Provided excellent customer service throughout the duration of an event.
Team Member
Cox Seafood
11.2019 - 05.2020
- Responsible for dealing with customers orders
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Addressed customer needs, responding to specific requests.
Education
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Hillsborough Community College
Tampa, FLHigh School Diploma - Radiology Tech
Keiser University
Tampa, FLSkills
- Managed customer interactions to ensure a positive experience and foster long-term relationships
- Exhibited steadfast dedication to team objectives and collaborative success
- Developed and implemented clear communication protocols to improve information flow within the organization
- Engaged with Spanish-speaking clients and stakeholders, ensuring clear understanding and collaboration
- Maintained up-to-date knowledge of product offerings to provide accurate information and guidance to clients
- Conducted thorough reviews and audits to maintain high levels of detail-oriented work
- Demonstrated unwavering positivity to support effective communication and teamwork
Timeline
Admissions Coordinator
AccentCare Hospice
01.2025 - Current
Catering Server
Family Friend
12.2022 - 12.2022
Team Member
Cox Seafood
11.2019 - 05.2020
Team Member
Little Greek Fresh Grill
09.2017 - Current
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Hillsborough Community College
High School Diploma - Radiology Tech
Keiser University