Multi-talented Support Specialist effective at managing information, technical concerns and team member support needs with speed and efficiency. Self-directed and knowledgeable with excellent relationship building and critical thinking skills.
Overview
1
1
year of professional experience
Work History
Support Specialist
Avel Ecare
Sioux Falls, SD
07.2022 - 12.2023
Provided support to customers via phone and email.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained a neat reception area by organizing materials and tidying up.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.