Microsoft/Google Exel
Hi, I’m
KIARA FLETCHER
Fort Worth,TX
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Summary
Eager job seeker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
years of professional experience
Work History
Jenna Vaji
Private Nanny
02.2024 - Current
Job overview
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Charlie And Co
Shop Coordinator
01.2024 - 01.2024
Job overview
- Developed strong rapport with customers through attentive listening resulting in personalized recommendations tailored to their preferences.
- Coordinated daily shop operations, ensuring a smooth workflow and timely completion of tasks.
- Provided exceptional customer service while consistently meeting or exceeding sales goals set by management.
- Enhanced customer satisfaction with quick and effective resolution of complaints and inquiries.
Multiple
Private Nanny
08.2023 - 01.2024
Job overview
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Organized different types of activities to enhance physical and intellectual development.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
Fort Worth Barbershop
Shop Coordinator
04.2023 - 08.2023
Job overview
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Submitted reports to senior management to aid in business decision-making and planning.
- Successfully drove new product lines to increase annual profits by 10%.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Pressed Roots LLC
Front Desk Coordinator
08.2022 - 04.2023
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected room deposits, fees and payments.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Managed over 50 customer calls per day.
Texas Star Golf Course
Golf Cart Attendant
10.2021 - 04.2022
Job overview
- Served guests in timely manners
- Helped guests make decisions when it came to food and beverages.
- Assisted in cleaning tables and seating guests.
- Completed all side work assigned.
- Closed stores most days.
- Enhanced productivity of club 5% by training 2 new co-workers on day-to-day.
Bone Daddy’s Bar and Grill
Waitress
05.2021 - 08.2021
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed and greeted over 50 customer per day.
Daireds Salon and Spa
Operations Coordinator
02.2021 - 05.2021
Job overview
- Booking appointments
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
- Kept accounts in balance and ran daily reports to verify totals.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Oversaw day-to-day operations of large teams across several sites.
- Managed over 50 customer calls per day.
Chili’s Bar and Grill
Waitress Trainer
08.2020 - 02.2021
Job overview
- Taking food and drink orders
- Serving drinks and menu items
- Carrying out customer requests
- Clearing tables
- Mixing and serving drinks
- Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
- Trained and mentored 3 new personnel hired to fulfill various roles.
Target, Guest Avocate
Fulfillment Associate
11.2020 - 01.2021
Job overview
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Unloaded incoming trucks and properly staged inventory for processing.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Picked and packed over 100 order items.
- Kept work areas neat, clean and free from debris.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Education
The University of Texas At ArlingtonArlington, TX
Bachelor of Arts Degree from Art History, Criticism, And Conservation
05.2024
Skills
- Guest Message Transmission
- Data Gathering
- Call Answering and Routing
- Phone Call Direction
- Computer Proficiency
- Front Desk Management
- Customer Service
- Data Entry
Certification
- CPR Infant/Adult Training - 2023
- First aid Infant/Adult Certified- 2022
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
HybridOn-SiteRemoteImportant To Me
Work-life balanceHealthcare benefitsPaid sick leave4-day work weekFlexible work hoursCompany CultureSoftware
Microsoft/Google Spreedsheets
Microsoft Word
Microsoft Teams
Timeline
Private Nanny
Jenna Vaji
02.2024 - Current
Shop Coordinator
Charlie And Co
01.2024 - 01.2024
Private Nanny
Multiple
08.2023 - 01.2024
Shop Coordinator
Fort Worth Barbershop
04.2023 - 08.2023
Front Desk Coordinator
Pressed Roots LLC
08.2022 - 04.2023
Golf Cart Attendant
Texas Star Golf Course
10.2021 - 04.2022
Waitress
Bone Daddy’s Bar and Grill
05.2021 - 08.2021
Operations Coordinator
Daireds Salon and Spa
02.2021 - 05.2021
Fulfillment Associate
Target, Guest Avocate
11.2020 - 01.2021
Waitress Trainer
Chili’s Bar and Grill
08.2020 - 02.2021
The University of Texas At Arlington
Bachelor of Arts Degree from Art History, Criticism, And Conservation
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