Aspiring Nurse Practitioner, who is a knowledgeable dedicated customer service professional with extensive experience in relationship building. I possess strong problem-solving abilities, a willingness to learn, and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
OVME
Houston
04.2022 - 02.2026
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Developed engaging content strategies to enhance audience engagement across multiple platforms.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Assisted in performing blood draws. Supported administration of intramuscular and subcutaneous injections. Prepared Botox for provider use to enhance workflow efficiency.
Key Leader and Community Leader
Lululemon Athletica
Houston, TX
10.2021 - 05.2022
Directed cross-functional teams in executing strategic projects to enhance operational efficiency.
Cultivated partnerships with local ambassadors to enhance community engagement.
Directed employee performance management, addressing issues and enhancing efficiency.
Boosted client engagement through targeted social media outreach and content creation.
Patient Care Technician
Davitia
Houston, TX
06.2021 - 12.2021
Monitored and documented patient vital signs during dialysis treatments.
Facilitated training sessions for new staff on patient care protocols and equipment operation.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Obtained client medical history, medication information, symptoms, and allergies.
Education
Bachelor of Science - Nursing
Western Governors University-Online
Houston, TX
02-2028
Skills
Detail-oriented
Critical Thinking
Creative Problem Solving
Efficient multitasking
Task prioritization
HIPAA compliance
Certification
CPT - Certified Phlebotomy Technician- January 2021