Kiara Franklin
Haslet,USA
Summary
As direct support professional, well-versed in delivering personalized care and support to individuals with varying needs. Proven ability to foster collaborative environment and effectively address client challenges. Known for adaptability and results-driven approach, ensuring reliable and flexible service.
Overview
10
10
years of professional experience
Work History
Direct Support Specialist
Loving Arms, LLC
10.2022 - 10.2024
- Assist intellectually challenged recipients with daily living tasks such as, bathing, grooming, doctor appointments, grocery shopping, document logs in the various systems
- Supported Living: Light Housekeeping, Laundry & Linen, Meal Preparation, Running Errands
- Community Integration: Help doing things in the community
- Alzheimer’s & Dementia Care, Medication Reminders
- Assisted Living Placements, Caregiver Household Employee Placements
Coordinator
SUPPORT SOLUTIONS OF THE MID-SOUTH
06.2017 - 09.2022
- Developed and implemented comprehensive residential program policies and procedures to ensure the safety, well-being, and growth of residents
- Managed a team of members in providing support services to residents; including counseling, case management, and life skills training
- Monitored resident progress through regular meetings and evaluations, adjusting care plans as necessary to promote positive outcomes
Enrollment Specialist
D&S Community Service
05.2014 - 05.2017
- Process enrollment in our proprietary software systems including: Human Resource Information Systems and MyEnrollment portal via manual data entry
- Review and process monthly billing reports and assure numbers are balanced and accurate
- Produce reports from our proprietary software systems
- Review inquiries from internal and external customers as it relates to eligible coverage
- Ensures compliance with HIPAA and HITRUST information security requirements to protect client information
- Correspond with clients via email
Education
High School Diploma -
Raleigh Egypt High School
Memphis, TN05-2009
Skills
- Data entry
- 35 wpm
- Customer service
- Sales/marketing
- Excel
- Powerpoint
- Microsoft word
- Word
- Marketing/sales
- Sales experience
- Marketing
- 10-Key (5 years)
- Microsoft Access
- Medical Receptionist
- Microsoft Office
- Windows
- NetSuite
- QuickBooks
- Customer support
- Fraud
- Analysis skills
- Driving
- HIPAA
- EHR systems
- Medical records
References
TaWanda Mckinley Veronica Jefferson
901-871-2327 90-570-4271
Timeline
Direct Support Specialist
Loving Arms, LLC
10.2022 - 10.2024
Coordinator
SUPPORT SOLUTIONS OF THE MID-SOUTH
06.2017 - 09.2022
Enrollment Specialist
D&S Community Service
05.2014 - 05.2017
High School Diploma -
Raleigh Egypt High School
Similar Profiles
Shu'Quita DrakeShu'Quita Drake
Certified Medical Assistant at A Loving Arms Care, LLCCertified Medical Assistant at A Loving Arms Care, LLC
Djauna Rogers mckinnisDjauna Rogers mckinnis
Staff LPN at In Loving ArmsStaff LPN at In Loving Arms
Shavah R FergusonShavah R Ferguson
Privat Duty /Pediatric and Adult Home Care at In Loving Arms Nursing Care, LPN,PCPrivat Duty /Pediatric and Adult Home Care at In Loving Arms Nursing Care, LPN,PC