Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiara Franks

Columbus

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Able to communicate effectively. Dedicated Associate that's well established in fast-paced and challenging environments, eager to learn and apply new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Seasonal Stow Process Assistant

Amazon
02.2022 - Current

Stower, ASC(Amazon Safety Committee), Problem Solver, PG(Process Guide), Learning Ambassador


  • Able to identify and help solve problems quickly
  • Communicate effectively
  • Have extensive knowledge about the stow process and can provide information and answer questions efficiently
  • Motivate and encourage team members daily
  • Knowledgeable about the safety standards of Amazon and able to relay that to associates
  • My teams Process Guide, training for Process Assistant which is assistant manager


Restaurant Shift Manager

LLC Retzer (McDonald)
11.2020 - 02.2022
  • Trained and mentored new employees to increase team performance.
  • Kept 20+ employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Established team priorities, maintained schedules and monitored performance
  • Maintained professional relationship with all staff, including management team and base level crew members.

Education

No Degree - General Studies

Southern Arkansas University
Magnolia, AR

Skills

  • Staff Training and Onboarding
  • Team Member Motivation
  • Delegating Work
  • Coaching and Mentoring
  • Managing Operations and Efficiency

Timeline

Seasonal Stow Process Assistant

Amazon
02.2022 - Current

Restaurant Shift Manager

LLC Retzer (McDonald)
11.2020 - 02.2022

No Degree - General Studies

Southern Arkansas University
Kiara Franks