Highly motivated professional offering both a Master's and Bachelor's Degree in the area of Computer Science and Athletic Leadership. Adds value to any organization in need of great collaboration, strong work ethic, exceptional interpersonal skills and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Relations Assistant
UK Healthcare
Lexington, KY
03.2024 - Current
Verified demographics and insurance information to register patients in computer system.
Coordinated with medical staff to ensure timely delivery of services.
Developed relationships with referring providers and maintained contact list.
Collaborated with other departments within the facility to coordinate services for patients.
Performed data entry into electronic health records system.
Assisted with the scheduling of patient appointments.
Answered questions regarding insurance coverage, billing, and other related topics.
Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Sales Advisor
Office Depot
Lexington, KY
01.2024 - Current
Provided customers with information on products and services available.
Fostered relationships with customers to expand customer base and retain business.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Conducted market research to identify trends and opportunities for growth.
Voluntary Coach
University of Kentucky Athletics
Lexington, KY
12.2023 - Current
Assisted in planning and organizing athletes' participation in track meets, including logistics, strategy, and mental preparation.
Created individualized plans and monitored progress of athletes towards set objectives.
Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
Maintained open and effective communication with athletes, fellow coaches, and relevant staff members to ensure a cohesive and well-informed coaching environment.
Attended coaching workshops in order to stay up-to-date on industry trends.
Graduate Assistant
Clemson University
Clemson, SC
04.2023 - 06.2023
Provided support and assistance to coaches, including new athlete recruitment, equipment maintenance, and assistance with meet planning.
Worked with athletes while they trained for competitions, providing them with opportunities to develop both physically and mentally.
Improved leadership and interpersonal abilities through effective and efficient communication.
Student Athlete (Track & Field)
Clemson University
Clemson, SC
01.2022 - 05.2023
Exercised strong leadership skills and practiced self-discipline on and off-field to promote positive environment.
Developed time management skills to balance academics, athletics, and extracurricular activities.
Encouraged teammates by providing moral support before games or events.
Conducted personal interviews with media representatives after games or competitions.
Devoted 30 hours per week to athletics in addition to being full-time student.
Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
Performed at the NCAA and International level, connecting with different athletes and coaches.
Spartan Patrol
Norfolk State University
Norfolk, VA
11.2020 - 12.2021
Patrolled assigned areas for unauthorized persons, suspicious activity, disturbances and school rule violations, reporting to proper authorities.
Investigated incidents, gathering evidence and preparing reports for submission to the appropriate personnel.
Coordinated with other law enforcement agencies when responding to calls for service.
Maintained high levels of alertness throughout shifts.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Peer Collaborator
Norfolk State University
Norfolk, VA
01.2018 - 12.2021
Initiated projects that encouraged collective problem solving skills within a group setting.
Facilitated discussion and collaboration among peers.
Promoted several opportunities, mentoring new students and engaging them in events and activities.
Debated in an English Public speaking course, sharing knowledge with my teammates about a certain topic.
Traveled abroad, exposing and translating Jamaican creole language to fluent English speakers.
Sales Associate
Ollies Bargain Outlet
Virginia Beach, VA
05.2021 - 07.2021
Assisted with pricing merchandise, marketing, and recovering the store.
Operated the register with accuracy and efficiency.
Helped with product sales and ensured that customer queries are handled.
Communicated the needs of customers to Team Leaders when necessary.
Maintained the store's general cleanliness.
Program Developer
Norfolk State University
Norfolk, VA
01.2018 - 06.2021
Created a system project using java to build appointments and accept patient's information for a Doctor's Office.
Handled programming tasks (primarily using java, C++, c and HTML).
Resolved coding errors and other issues by coding, debugging and testing.
Participated in a virtual gaming system to analyze and fix software defect.
Community Service Volunteer
Sandra's Home For The Elderly
St.Catherine, JA
04.2017 - 07.2017
Assisted in managing 20 patients.
Provided services such as hygiene care and mentoring to patients.
Ensured protection of patient's confidential information.
Education
Master of Arts in Athletic Leadership -
Clemson University
05.2023
Bachelor of Science in Computer Science -
Norfolk State University
12.2021
Skills
Planning and Overseeing Program
Client Service
Goal Setting
Team Leadership
Coaching
Networking
Problem Solving
Time Management
Policy Implementation
Communication
Coding: C, Java, HTML, Unix
Microsoft Word
Excel
Upselling Strategies
Certification
Certification of Security Protection from HP(2024)
Accomplishments
Summa Cum Laude Graduate (4.0 GPA)
4x All-Academic Member
AD Honor Roll (2018-2021)
Team Captain
Student Athlete of the Year (2019-2021)
Top Ranking in Clemson's Track & Field History (2023)