Kiara Hernandez
Crosby,TX
Summary
Professional in customer service always delivering exceptional experiences. Strong multitasking abilities and recognized for maintaining high work quality standards. Experienced in fast-paced environments, adaptable to sudden changes, and committed to team success. Thrives under pressure while continuously seeking opportunities for learning and growth.
Overview
3
3
years of professional experience
Work History
Cook's Assistant
Narwhal Jousting
Houston, TX
03.2024 - 04.2025
- Prepared ingredients for daily menu items and special dishes.
- Maintained cleanliness of kitchen equipment and preparation areas.
- Assisted chefs with cooking tasks during busy service hours.
- Learned new recipes and cooking techniques from experienced chefs.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cashier Team Lead
Shipley's Donuts
Baytown, TX
10.2022 - 04.2024
- Managed cash handling processes, including balancing registers and preparing deposits.
- Provided exceptional customer service, resolving issues and ensuring satisfaction.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted cashiers with resolving customer complaints and inquiries.
- Answered customer questions and provided store information.
- Assisted customers with locating items within the store when requested.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Crosby High School
Crosby, Tx05-2023
Skills
- Inventory management
- Customer service
- Attention to detail
- Conflict resolution
- Communication skills
- Problem solving
- Multitasking
Languages
Spanish
Professional
Timeline
Cook's Assistant
Narwhal Jousting
03.2024 - 04.2025
Cashier Team Lead
Shipley's Donuts
10.2022 - 04.2024
High School Diploma -
Crosby High School