Kiara Hudacek
Tulsa
Summary
Dynamic professional with extensive expertise in customer service and relationship cultivation at Saint Francis Hospital.
Overview
13
13
years of professional experience
Work History
Associate
Saint Francis Hospital
11.2019 - 01.2025
- Developed and maintained relationships with clients and vendors.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Processed payments using point-of-sale systems.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
- Built relationships with customers by providing friendly customer service.
Cashier
Pei Wei Asian Diner
11.2018 - 11.2019
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Hostess/Server
Cheddar's Scratch Kitchen
Tulsa
05.2012 - 11.2018
- Communicated clearly with kitchen staff regarding customer orders.
- Resolved any customer complaints or issues quickly and professionally.
- Assisted servers in bussing tables when needed during busy periods.
- Maintained a clean and organized dining area.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Greeted customers and provided them with menus.
- Built positive relationships with other front-of-house and kitchen staff.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Jenks High School
Jenks05.2012
Skills
- Customer service
- Relationship building
- POS system operation
- Multitasking and organization
- Food service
- Cash handling
- Stocking
References
Demora Kuskie, Sister, Saint Francis Hospital, (918) 948-4298
Professional Skills
Advanced, Advanced, Advanced, Advanced, Advanced
Personal Information
Hobbies: From a young age I have always been very artistic. Painting and photography are two of my favorite hobbies to do on my down time. I enjoy those activities because they allow me to be expressive and can be quite calming in times of stress.
References
References available upon request.
Timeline
Associate
Saint Francis Hospital
11.2019 - 01.2025
Cashier
Pei Wei Asian Diner
11.2018 - 11.2019
Hostess/Server
Cheddar's Scratch Kitchen
05.2012 - 11.2018
High School Diploma -
Jenks High School
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