Kiara Johnson
College Station Police Department
Bryan
11
years of professional experience
Detail-oriented Records Technician with a strong background in managing electronic and physical records. Skilled in compliance, confidentiality protocols, and interdepartmental coordination.
Work History
Records Technician II
6 Years 11 Months- Coordinated with law enforcement personnel to ensure timely processing of incident reports and evidence documentation.
- Trained new staff on record management systems and departmental protocols to improve operational efficiency.
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
Bail Bondsman
2 Years 9 Months- Facilitated client consultations to assess bail needs and provide tailored solutions.
- Processed bail applications efficiently, ensuring compliance with legal regulations.
- Conducted thorough background checks to evaluate potential risks associated with bail agreements.
- Developed strong relationships with clients, enhancing trust and communication throughout the process.
- Mentored junior staff on best practices in client service and operational procedures.
- Negotiated payment plans with clients, considering financial situations while maintaining business profitability.
Office Associate
1 Year 1 Month- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Handled daily bank deposits.
Education
High School Diploma
High School Diploma
No Degree - Psychology
Skills
Document digitization
Document scanning
Electronic filing systems
Database maintenance
Incident reporting
Confidentiality protocols
Document processing
Customer communication
Phone answering
Accomplishments
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Records Technician II
College Station Police Department
09.2019 - CurrentRead More
Bail Bondsman
Gage Gandy Bail Bonds
12.2016 - 09.2019Read More
Office Associate
Sears
11.2015 - 12.2016Read More
Bryan High School
High School Diploma
Read More
Brazos School For Inquiry And Creativity
High School Diploma
Read More
Blinn College
No Degree from Psychology
Read More