Kiara Jones
Semmes,AL
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walgreens. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Winn Dixie
05.2017 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Execute regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Sales Associate
Dollar General
03.2015 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Crew Trainer
McDonald's
05.2013 - 07.2015
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Pharmacy Technician -
Remington College
4368 Downtowner Loop S, Mobile, Al 3660908.2016
Skills
- Critical Thinking
- Inventory Specialist
- Detail to Work
- Patient Data Management Systems
Timeline
Pharmacy Technician
Winn Dixie
05.2017 - Current
Sales Associate
Dollar General
03.2015 - 05.2017
Crew Trainer
McDonald's
05.2013 - 07.2015
Pharmacy Technician -
Remington College
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