KIARA LAIRD
Atlanta,GA
Summary
Customer-focused administrative and compliance professional supporting office operations, scheduling, records, and time-sensitive requests in fast-paced settings. Brings accurate communication, confidential information handling, and Microsoft Excel support to maintain organized processes, reliable service, and smooth day-to-day coordination.
Overview
10
10
years of professional experience
Work History
Office Manager
Galloway Financial
Stone Mountain, GA
11.2023 - Current
- Coordinated schedules, meetings, and daily office operations to maintain a professional office environment.
- Managed calls, inquiries, visitor greetings, and request routing as the primary point of contact.
- Organized records and office processes to enhance efficiency, service quality, and achieve performance objectives.
- Handle courier services, mail, and urgent administrative requests with accuracy and professionalism.
- Review files and records, retrieve information accurately, and respond to requests while protecting confidential information.
- Work with supervisors and team members to support shared goals and smooth daily operations.
Human Resources Compliance Coordinator
Delta Air Lines
Atlanta, GA
09.2022 - 10.2023
- Checked employee records for federal and state compliance, showing strong attention to policy and detail in airline operations.
- Tracked labor-law and regulatory updates and helped revise HR practices to support compliance.
- Kept HRIS records accurate and protected confidential employee data and sensitive files.
- Built compliance reports and followed progress toward organizational requirements with accurate, timely data.
- Processed hiring paperwork and shared information across teams in fast-paced, deadline-driven settings.
- Coordinated Delta Air Lines HR compliance reviews across employee records and policies.
Data Entry / Appointment Scheduler
National Vision Corporation
Duluth, GA
06.2020 - 08.2021
- Provided phone support to prospective and existing patients, addressing questions and routing requests to appropriate staff to ensure timely assistance.
- Maintained appointment calendars across multiple locations, prioritizing time-sensitive requests to optimize scheduling efficiency.
- Processed customer orders and shared status updates to support timely service and delivery.
- Entered and updated customer information in company systems, ensuring accuracy and completeness to enhance data integrity.
- Used Microsoft Excel daily to enter, organize, and maintain spreadsheet data.
Administrative Assistant
Centimark Corporation
Duluth, GA
08.2016 - 04.2020
- Supported executive administrative needs through meeting coordination, travel arrangements, and correspondence handling.
- Assisted departments with communication flow and supported cross-functional teams in fast-paced business settings.
- Researched information and prepared accurate, professional reports.
- Balanced multiple administrative priorities while keeping records organized and communication was prompt.
- Coordinated roofing service schedules with field crews and project managers at Centimark Corporation.
Education
High School Diploma -
National Guard Academy
Fort Stewart, GA12-2009
Skills
- Microsoft Excel
- Microsoft Outlook
- SharePoint
- Information management
- Policy & Procedure Adherence
- Task management
- Detail orientation
- Fast-paced adaptability
- Customer experience
- Professional communication
- Team Collaboration
- Conflict resolution
Timeline
Office Manager
Galloway Financial
11.2023 - Current
Human Resources Compliance Coordinator
Delta Air Lines
09.2022 - 10.2023
Data Entry / Appointment Scheduler
National Vision Corporation
06.2020 - 08.2021
Administrative Assistant
Centimark Corporation
08.2016 - 04.2020
High School Diploma -
National Guard Academy