Kiara McNeil
Plantation,FL
Summary
Dedicated server with exceptional customer service skills and a strong work ethic. Experienced in cash handling and guest engagement, consistently delivering positive dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Bubba Gump Shrimp
Fort Lauderdale, FL
03.2018 - 02.2020
- Processed customer orders accurately using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Resolved guest complaints effectively, contributing to positive dining experiences.
- Supported promotional events by upselling daily specials to increase revenue potential.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Perkins Family Restaurant
DuBois, PA
06.2016 - 01.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Assisted in training new servers on menu offerings and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Education
High School Diploma -
Lake Worth Community High School
Lake Worth, FLMassage Therapy License - Massage Therapy
Hollywood Institute
Hollywood, FL02-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
Timeline
Server
Bubba Gump Shrimp
03.2018 - 02.2020
Server
Perkins Family Restaurant
06.2016 - 01.2018
High School Diploma -
Lake Worth Community High School
Massage Therapy License - Massage Therapy
Hollywood Institute