Kiara Mincey
Tavares,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dining Room Supervisor
Waterman Village
01.2016 - Current
- Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
- Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Ensured a positive dining experience for guests with special dietary needs or allergies through careful communication between front-of-house staff and kitchen teams.
- Enhanced customer satisfaction by providing exceptional dining experiences and promptly addressing concerns.
Lead Server
Waterman Village
01.2016 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Cashier
Waterman Village
01.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Brookdale Lake Tavares
10.2013 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Tavares High School
Tavares, FL05.2012
Skills
- Food safety knowledge
- Team Management
- Sanitation Standards
- Food presentation
- Guest Relations
- Customer Service
- Critical Thinking
- Team Collaboration
- Cash Handling
- Safety Training
- Opening and closing procedures
- Refunds and Exchanges
- Order Taking
- Money Handling
Certification
- HHA - Home Health Aide
Timeline
Dining Room Supervisor
Waterman Village
01.2016 - Current
Lead Server
Waterman Village
01.2016 - Current
Cashier
Waterman Village
01.2016 - Current
Server
Brookdale Lake Tavares
10.2013 - 01.2016
Tavares High School
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