Wendy Patterson
Rahway,NJ
Summary
Learning, Leadership and Talent Development Specialist: Seasoned Project Manager designing and implementing proven innovative strategic learning solutions for renowned financial organizations
- Talent collaborator analyzing performance deficiencies and determining root causes to create scalable and sustainable high-impact change
- Accomplished relationship builder and identifier of learning needs -Subject matter expert developing, maintaining effectiveness of training and revising the appropriate changes to content and delivery
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
Work History
Senior Professional III
Fiserv
2022.03 - 2026.03
- Focused on system configuration, management, integration, and reporting.
- Managed key platform systems to ensure seamless operations and governance while enhancing user experience
- Served as the subject matter expert for complex platform issues and provided technical guidance to Cornerstone (CSOD) Learning administrators and users.
- Automated training workflows in CSOD based on business needs.
- Served as lead on learning data including reporting, budget reallocation, and feedback distribution.
- Led initiatives with enterprise-level visibility and impact.
Consultant
BNP Paribas
2021.04 - 2021.12
- Supported the planning, implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based)
- Primary point person for logistics, materials management, set-up, kick-off and virtual support for programs
- Served as lead on learning data including reporting, budget reallocation, and feedback distribution
- Administrate Learning Management System to update training records, learning activities, and mandatory training attendance
Consultant - Professional Trainer I
Merck
2018.07 - 2020.08
- Developed project plans for training programs and coordinated planning activities with other Project Managers across multiple workstreams
- Assisted in developing and maintaining executive-level PowerPoint presentations
- Organized and implemented learning solutions by planning and managing logistics and operations
- Coordinated and managed curriculum development and enrollments in myLearning (LMS)
- Built sustainable project leadership programs, training programs and coordinated planning activities with cross-functional teams
Consultant
BNP Paribas
2016.07 - 2016.12
- Served as the L&D representative for most of the Front Office business lines
- Designed, developed and implemented learning opportunities for front office clients
- Recommended custom courses, projects and initiatives in response to specific client needs
- Managed aspects of the North American roll - out of a series of conduct related trainings
- Drove forward a new cross-business line initiative around sales training
Team Leader (part-time)
Xerox
2003.03 - 2016.07
- Team Leader, performing supervisory functions including work review
- Processed defined contribution plan transactions for Fortune 500 clients
- Executed order and redemption trades via the Depository Trust and Clearing Corporation
Consultant
BlackRock
2016.01 - 2016.04
- Developed program evaluations, trend reports, provided data-based recommendations and enhanced quality of programs
- Planned and implemented the Global Analyst Orientation Program
- Assisted with creating, reviewing and editing program materials
- Identified efficiencies and process improvements in new hire orientation implementation
Consultant
JP Morgan Chase
2015.05 - 2016.01
- Produced metrics for management reporting, status reports and presentations
- Coordinated all logistics for programs, including booking rooms, audio/visual, liaising with the conference center on requirements and food, and planning networking events
- Day-to-day planning and execution of classroom and virtual instructor-led programs as well as eLearning
Education
Some College (No Degree) - Business Administration
Fairleigh Dickinson University
Teaneck, NJSkills
- Dexterous in Microsoft Office, Google Suites and MAC Applications, Salesforce, SharePoint, Learning Management System (Cornerstone on Demand, SuccessFactors, WorkDay, SABA), IBM Mainframe, PeopleSoft, DART for Publishers (DFP), Depository Trust & Clearing Corporation (DTCC) FundServ, Enterprise Resource Planning (ERP), Recruitment Management System (RMS), Axonify, PromoMats Veeva Vault, Concur, Clarity, Perplexity
Websites
Accomplishments
- Received multiple awards and recognized as a Subject Matter Expert by Fiserv configuring and completing tasks with accuracy and efficiency.
- Designated as Fiserv's CPE Admin to manage for the organization.
Timeline
Senior Professional III
Fiserv
2022.03 - 2026.03
Consultant
BNP Paribas
2021.04 - 2021.12
Consultant - Professional Trainer I
Merck
2018.07 - 2020.08
Consultant
BNP Paribas
2016.07 - 2016.12
Consultant
BlackRock
2016.01 - 2016.04
Consultant
JP Morgan Chase
2015.05 - 2016.01
Team Leader (part-time)
Xerox
2003.03 - 2016.07
Some College (No Degree) - Business Administration
Fairleigh Dickinson University