Kiara Paulino
New York,NY
Summary
Detail-oriented and knowledgeable office manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
3
3
years of professional experience
Work History
Medical Office Manager
The Dermatologist Specialist
06.2023 - Current
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Developed close working relationships with front office and back office staff.
Medical Receptionist
The Dermatology Specialists
08.2022 - 06.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Dental Receptionist
Wads Worth Family Dentistry
01.2021 - 11.2021
- Provided excellent customer service to create positive experiences and build patient trust.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Paraprofessional
iBrain
4 2018 - 3 2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Support students with emotional or behavioral concerns and assist them in developing appropriate social skills
- Positioning, lifting, transferring, etc
- Responsible for supporting the students as they work to achieve the goals set by the students teachers and related service team Physical, Occupational, Speech and vision therapist
Store Greeter
Spectrum
7 2017 - 4 2018
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
Ringer
Macys Estee Lauder
10 2010 - 6 2017
- Drew attention to kettle by bell ringing and greeting people.
- Assembled sign and kettle daily in specified locations.
- Responsible for all aspects of inventory management, shipping, ordering merchandise, stocking and helping set up events
Education
Certificate - Phlebotomy Technician
Bronx Community College Of The City University Of New York
The Bronx, NYHigh School Diploma -
Washington Irving High Schol
New York, NYSkills
- Training, supervising, and scheduling staff
- Maintaining and organizing records
- Improving quality and efficiency
- Leadership
- Detail oriented
- Office Supplies and Inventory
- IEP Familiarity
- Office Organization
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Manager
The Dermatologist Specialist
06.2023 - Current
Medical Receptionist
The Dermatology Specialists
08.2022 - 06.2023
Dental Receptionist
Wads Worth Family Dentistry
01.2021 - 11.2021
Paraprofessional
iBrain
4 2018 - 3 2020
Store Greeter
Spectrum
7 2017 - 4 2018
Ringer
Macys Estee Lauder
10 2010 - 6 2017
Certificate - Phlebotomy Technician
Bronx Community College Of The City University Of New York
High School Diploma -
Washington Irving High Schol
Similar Profiles
Arielle HerrmanArielle Herrman
Medical Assistant at Frederick Dermatologist AssociatesMedical Assistant at Frederick Dermatologist Associates
Brandy BoxBrandy Box
Medical Assistant/Receptionist at Dermatologist Of Greater ColumbusMedical Assistant/Receptionist at Dermatologist Of Greater Columbus
Navjot KaurNavjot Kaur
Medical Assistant at Borealis DermatologistMedical Assistant at Borealis Dermatologist
Jacob ChangJacob Chang
Material Processing & Conservation Assistant at The City College of New YorkMaterial Processing & Conservation Assistant at The City College of New York
Shahzeb ArifShahzeb Arif
Vice President, Analytics at Publicis CollectiveVice President, Analytics at Publicis Collective